This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Massage Envy - Owings Mills
- Medical Spas
- Garrison, MD
About this business
Location details
10130 Reisterstown Rd Suite #20, Suite #20, Garrison, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I don’t recommend Massage Envy at all, at least not a membership not during a pandemic. With the resurgence of Covid-19 cases I wanted to cancel membership not wanting to put my face on a massage table where dozens of other faces have been. I expected to have to pay an early termination fee but was told pandemic or not you cannot cancel membership. When trying to contact management I left a message but was never called back, I went to corporate who just sent me back to Owings Mills. I was told the retention manager would be ... read more
Business response:
Hello Carol, on behalf of Massage Envy Franchising thank you for expressing your concerns and bringing this to our attention. Please reach out through the online portal at http://bit.ly/2mQKBpW so this can be addressed.
Terrible customer service
RecommendedI had a very relaxing massage, everyone was very friendly.
RecommendedWonderful facials by Kim.
My massage was for 60 mins. I got there 11:23 and filing out pad. Masseuse didn’t come until 12:10. She spent 6 minutes on one side of back and 4 on other. Each leg received around 2 minutes of attention. She never massaged the areas as I described. An automatic foot exfoliating service was added that I didn’t request(for additional charge) and my session started after 12:20. She rushed the entire session. After I got up to get dressed, I looked at my phone. The time was 1:00 exactly. So the total massage time was around 35 ... read more
They rub you not massage you . Always cancel on you and still charge u
RecommendedAwesome service I love it!
Recommendedgreat first experience. frank was amazing. thank u so much
Attempted to make an appointment here online. website said no availability for weeks.
Frequently asked questions about Massage Envy - Owings Mills
How is Massage Envy - Owings Mills rated?
Massage Envy - Owings Mills has a 3.3 star rating with 212 reviews.
When is Massage Envy - Owings Mills open?
Massage Envy - Owings Mills is open now. It will close at 10:00 p.m.
Browse nearby in Garrison, MD
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com