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Massage Envy - Northshore Knoxville
- Medical Spas
- Knoxville, TN
About this business
Location details
9450 S Northshore Dr #112, Ste 112, Knoxville, TN, 37922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
My friend recommended Shakera 769 287 2311 for me since I was looking for where to get a real full service and some good massage, I texted her and she explained the process I had to follow to get manager approval because they do not allow walk-in again, I did it and got approved then went there, Shakera rendered a real full service and Nuru massage for me without rushing. Definitely recommend
The owner of this loc SHERALYN is a monster, unprofessional, unethical uncaring, greedy, horrible, excuse for a human let alone a business owner! My daughter almost lost her life and had 18 massages in her queue called up to transfer some to my acct and they wanted $25 service fee to press a button. As a franchise owner there is some flexibility in decisions she chose to be a money hungry demon. SHERALYN would not get on the phone she had her girls do her dirty work. I emailed her and received a COLD and HEARTLESS response y... read more
The owner of this loc SHERALYN is a monster, unprofessional, unethical uncaring, greedy, horrible, excuse for a human let alone a business owner! My daughter almost lost her life and had 18 massages in her queue called up to transfer some to my acct and they wanted $25 service fee to press a button. As a franchise owner there is some flexibility in decisions she chose to be a money hungry demon. SHERALYN would not get on the phone she had her girls do her dirty work. I emailed her and received a COLD and HEARTLESS response y... read more
This location uptown in New Orleans deserves 0 stars as far as management is concerned. Ashley who is the manager at this location cancelled my membership without notification which I have lost $1600.00 in services due to a disagreement. I asked to see their policy on an issue and she refused to show me. Ashley called me petty over the phone and asked where do I work. When I approached her on 2/14/2025, I asked her if she was the person who called me petty and she BOLDLY stated yes and that I deserved every word she said. ... read more
I've had a couple of negative experiences at this location. Massage Envy policies are shady, to say the least. I transfered some credits to my sister as a gift after her daughter had a brain injury in a motorcycle accident- thinking she could use a break from caring for ALL her and her children. She couldn't take time to get treatment. They will not allow me to transfer to another recipient- my husband- who was also a member. Or back to myself. My hard earned cash- GONE. Most recently, my card for auto withdrawals was ... read more
Jennifer is absolutely the best massage therapist! She listens to what I have to say about my specific needs and frequently checks to be sure that the pressure is ok. Jennifer did my second massage yesterday and as soon as I came home, I booked my next one. In addition to a great massage therapist, she is also very personable.
Beware of buying gift cards from Teas Crossing located in Conroe, Texas. Purchase a $98.00 Gift Card for 90 mins. They did not honor the gilt card that was given to me. They charged my membership account for $98.00 plus $30.00 = $128.00. Message Envy, has not resolved this issue to this day. Lexie, sold the gift card to me.
Made appointment at 10:00am showed up at 9:55 went to quiet room waited 15 minutes went out front and asked desk where my attendant was , find out there was not one, front desk could have had a common courtesy to tell me no one was there. and this is not the first time, just tell me I understand, no one for you.
My friend recommended Amber 850 313 7241 for me since I was looking for full service with some body massage, she works at this spa, I texted her and she replied immediately then explained their procedure of getting their manager approval because they don’t accept walk-in anymore, I did it and got approved then went there at my appointment time and she welcomed me took me inside a clean room then rendered amazing full service and ended the session with nuru massage. Amber is very good and professional. I highly recommend her ... read more
Frequently asked questions about Massage Envy - Northshore Knoxville
How is Massage Envy - Northshore Knoxville rated?
Massage Envy - Northshore Knoxville has a 4.8 star rating with 475 reviews.
When is Massage Envy - Northshore Knoxville open?
Massage Envy - Northshore Knoxville is closed now. It will open at 8:00 a.m.
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