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Massage Envy - East Market at Fair Lakes
- Medical Spas
- Fair Oaks, VA
About this business
Location details
12595 Fair Lakes Cr, Fair Oaks, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
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RecommendedAlways a great experience.
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I am shocked at the poor customer service I've experienced this week, especially since I'm a customer of ten years! I don't know if they are under new ownership or leadership; but something definitely has changed. Buyer beware!!!
RecommendedAna is amazing! I can’t wait to see her again for a massage. Also Vassana at the front desk is just a peach! Friendly and helpful.
I’ve had nothing but issues with my membership. I requested a cancellation and was still charged. I was finally able to get a refund after months of fighting with the not so nice manager. Only to be refunded to a cancelled card with no communication. Now months later I still have no refund and the manager won’t respond. Honestly don’t waste your time going to this location. Their customer service is horrible.
RecommendedAnne the bomb! The place is clean, and relaxing. What a experience.
RecommendedAsk for Josh!!! great experience!
They’ve outsourced their calls to a horrible third party. I rescheduled my appt via text in response to their text and yet they said because I didn’t call that it’s like I didn’t cancel. I asked for manager to call me and they haven’t. Horrible service. They have changed for the worse!
Frequently asked questions about Massage Envy - East Market at Fair Lakes
How is Massage Envy - East Market at Fair Lakes rated?
Massage Envy - East Market at Fair Lakes has a 4.5 star rating with 547 reviews.
When is Massage Envy - East Market at Fair Lakes open?
Massage Envy - East Market at Fair Lakes is closed now. It will open at 8:00 a.m.
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