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Massage Envy - Duke Street - Foxchase Shoppes
- Medical Spas
- Alexandria, VA
About this business
Location details
4539 Duke St, Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
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Always a great experience.
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I am shocked at the poor customer service I've experienced this week, especially since I'm a customer of ten years! I don't know if they are under new ownership or leadership; but something definitely has changed. Buyer beware!!!
Ana is amazing! I can’t wait to see her again for a massage. Also Vassana at the front desk is just a peach! Friendly and helpful.
I’ve had nothing but issues with my membership. I requested a cancellation and was still charged. I was finally able to get a refund after months of fighting with the not so nice manager. Only to be refunded to a cancelled card with no communication. Now months later I still have no refund and the manager won’t respond. Honestly don’t waste your time going to this location. Their customer service is horrible.
Anne the bomb! The place is clean, and relaxing. What a experience.
Ask for Josh!!! great experience!
They’ve outsourced their calls to a horrible third party. I rescheduled my appt via text in response to their text and yet they said because I didn’t call that it’s like I didn’t cancel. I asked for manager to call me and they haven’t. Horrible service. They have changed for the worse!
Frequently asked questions about Massage Envy - Duke Street - Foxchase Shoppes
How is Massage Envy - Duke Street - Foxchase Shoppes rated?
Massage Envy - Duke Street - Foxchase Shoppes has a 4.7 star rating with 1,096 reviews.
When is Massage Envy - Duke Street - Foxchase Shoppes open?
Massage Envy - Duke Street - Foxchase Shoppes is closed now. It will open at 8:00 a.m.
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