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Mass. Eye and Ear, Malden
- Healthcare
- Malden, MA
About this business
Mass. Eye and Ear, Malden offers general eye care, including cataract surgery and contact lens fitting, as well as eye plastic services.
Location details
578 Main St, Malden, MA, 02148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a very poor experience with the billing department after my previous visit. Assigning a diagnosis of myopia during a routine eye exam—especially for a person who, according to your own provider, has 100% vision—is both incompetent and absurd. It appears that no one is even reviewing the medical records.
The staff here is by far the kindest and most compassionate I have ever encountered. They were patient and provided excellent care. My only concern is as a new patient I should have been told my eyes would be dilated, and what that meant. I was given the drops with no explanation and nothing mentioned. I left the building and learned the hard way how bad light would be, I didnt have sunglasses or a ride prepared nor was I warned at any point I would need them. That said, the way I was treated was so phenomenal I would still ... read more
I've been to a few eye places and I like these folks the best. They are always friendly to me and answer all my questions in a way I can easily understand, addressing all my concerns and explaining the reasons for certain things like why my eyes water when coming in or going outside. Due to the new location, they are still ironing out a few things so when it came to parking (there is plenty of it) some of the old signs that are up confused me but I suspect the next time I go, this will already be addressed and dolled up. The... read more
This morning I had my annual check up at Mass Eye and Ear. I want to preface this review by saying that my eye sight has never been very good. Minus 7 in one eye and minus 5.5 in the other. Nicole was wonderful this morning. She mentioned she recently came over from a Medford office. She did an amazing job of patiently taking me through all of the eye tests which I appreciated!! Never having good eyesight can be frustrating but Nicole probably made this as comfortable and stress free as possible. And Dr Vassan is excellent. ... read more
Frequently asked questions about Mass. Eye and Ear, Malden
How is Mass. Eye and Ear, Malden rated?
Mass. Eye and Ear, Malden has a 4.1 star rating with 18 reviews.
When is Mass. Eye and Ear, Malden open?
Mass. Eye and Ear, Malden is closed now. It will open tomorrow at 8:30 a.m.
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