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Mason Structural Steel
- Consumer Services
- Bedford, OH
About this business
Location details
7500 Northfield Rd, Bedford, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I purchased a new construction home with the understanding that the unfinished fireplace mantel and trim would be supplied and installed by Mason Steel & Supply within 30 days of closing, as stated in my contract with the builder, Chamberlain Land Development (Marc Strauss). Payment for these items was made in advance. After more than four months of delays, I requested a refund from Mason Steel, which was declined; instead, they refunded the builder, who continues to delay and has not fulfilled the contractual obligations.
Great service. Worked with CJ and the estimate was quick, the communication was great, steel was cut perfectly and delivered on time. I’ll be using mason steel for all of my new build projects moving forward.
If I could give this business a minus one star I would. Customer service is very, very poor! They do not return calls or emails. Counter people are RUDE!
4 hrs to unload
I just had a new gas log insert! I love it! The young fella who did the install, Dave, was knowledgeable and friendly and made sure everything was working great before he left! Highly recommend.
Frequently asked questions about Mason Structural Steel
How is Mason Structural Steel rated?
Mason Structural Steel has a 3.2 star rating with 61 reviews.
When is Mason Structural Steel open?
Mason Structural Steel is open now. It will close at 6:00 p.m.
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