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Mascetti's Plumbing Sewer and Drain
- Contractors
- Torrington, CT
About this business
Location details
30 Marvin St, Torrington, CT, 06790, United States
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In January, I experienced a flood in my home and contacted this company for help. Unfortunately, the technician who came out initially misdiagnosed the issue. As a result, the flooding continued for several more days, causing unnecessary stress and damage. I had the technician return, but the actual problem was only identified because the demo crew already working in my home pointed it out, not the plumber. Essentially, I paid a diagnostic fee for an issue they failed to correctly identify, even on the second visit. To make ... read more
I had called them for what I thought was a plumbing issue and had to cancel. Turns out I had excessive water coming into my basement from underground from all the snow we got hit hard with..but let me tell you something...the two young men who are brothers came to my home so respectful and Kool ..even tho I ended up not needing their services at the moment...just the fact that they responded even after I had cancelled and assured me that these types of things happen and were understanding...I'd call this company again . Than... read more
They came promptly, guy was nice, seemed to know what he was doing, explained everything. I assume problem is fixed. Time will tell. My only complaint is that he left a huge mess. Had to throw out my cleaning bucket which he used and a throw rug. Floors, wall, washing machine, toilet- everything covered with black sludge and fingerprints on everything he touched. Took us an hour to scrub everything down. Cost $648 for an hour’s work.
I cannot say enough good things about Mascetti's Plumbing. My mother experienced an emergency situation in her home with a leak where we couldn’t identify the source. She lives alone and I was trying to help from out of state. Not only did Mascetti’s respond promptly (on a holiday when their competitors were closed) but they went above and beyond and completed cabinetry repairs caused by the leak (completely out of their normal scope, but they knew my mom was in need). They kept in contact with me during the entire process, ... read more
Frequently asked questions about Mascetti's Plumbing Sewer and Drain
How is Mascetti's Plumbing Sewer and Drain rated?
Mascetti's Plumbing Sewer and Drain has a 4.6 star rating with 148 reviews.
When is Mascetti's Plumbing Sewer and Drain open?
Mascetti's Plumbing Sewer and Drain is open now. It is open 24/7.
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