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Mary's Designer Bridal Boutique
- Bridal
- Annapolis, MD
About this business
Location details
150 Jennifer Road Suite D, Annapolis, MD, 21401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
My daughter and I had a wonderful experience at Mary's Designer Bridal Boutique. The Boutique was immaculate and the service was personalized and incredible! I strongly recommend this Boutique to everyone.
Business response:
Thank you for your feedback, Tressa!
I had a horrible experience at this boutique. The girl helping me was sub par in picking out dresses for my body type. About thirty minutes into the appointment, the manager I guess came in very rude and was trying to pressure me into a dress that wasn't flattering at all. I have talked a lot of friends with similar experiences. I highly recommend finding another boutique with better management and better service all around.
Business response:
Sabrina, I am so sorry that you did not have a satisfactory experience. This is not acceptable. We always strive to exceed our clients expectations. May I schedule a return appointment with you and I will personally help you to find your dream wedding dress? And as a goodwill gesture, I will give you a $100.00 gift certificate to be used by you toward the purchase of your wedding dress here at Mary's. Just our way of saying Thank You for giving us another chance to earn your business.
RecommendedMary's is a great place to go when looking for your gown for your special day. With the quality service you are looking for, everything will turn out just how you imagine!
I'm only writing this review because ANY business should be polite to ANY customer, no matter what! It baffles me how small business owners don't understand how to communicate with people who walk into their store. When I asked if I could look around at dresses, the staff at the front desk said not unless I made an appointment...TO LOOK. When I was asked my budget and my wedding date (still 5 months away from when I went), they suggested" I look elsewhere. It's fine if your gowns are expensive and you're slow about getting d... read more
Business response:
Audra, Thank you for sharing your experience. Please allow me to apologize for how you were treated. It is Not how I have trained my staff and I will cover your comment with them first thing tomorrow. At Mary's we always strive to deliver exceptional service and I can't explain what happened to you today. May I schedule a personal appointment with me to help you find your dream dress? And as a goodwill gesture allow me to Give you a $100.00 Credit in my boutique To be used toward the purchase of your dream dress. Please ask ... read more
You want a wedding of your dreams. And part of the dream is your dress and mary made my dream come true ... Thank you from the bottom of my heart ... My dress is beautiful..
I had the most wonderful experience at Mary's Bridal Boutique. I tried on an amazing wedding gown and ended up saying yes to the dress by the end of my appointment. I couldn't imagine buying my gown from any other place and I highly recommend that anyone buying a wedding gown or evening gown, go to Mary's!
I had my first visit at Mary's today, and Natasha was the BEST!! She was so attentive, listened to all of my requests and helped me find my dream dress!! I haven't been this happy since my baby proposed to me! Thank you so much!!
I said yes to the dress! I had an amazing experience at Mary's Designer Bridal! I cannot wait until my wedding day, and I will never forget this experience!!❤️❤️
Very pleased with the service and environment. We had a great experience and my sister loves her amazingly beautiful gown. Thank you ladies
Frequently asked questions about Mary's Designer Bridal Boutique
How is Mary's Designer Bridal Boutique rated?
Mary's Designer Bridal Boutique has a 4.7 star rating with 3,360 reviews.
When is Mary's Designer Bridal Boutique open?
Mary's Designer Bridal Boutique is closed now. It will open tomorrow at 10:00 a.m.
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