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Martin GMC
- Automotive
- Lake Charles, LA
About this business
Location details
3690 Gerstner Memorial Dr, Lake Charles, LA, 70607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Extremely pleasant to deal with, painless purchase process. No games, straight forward answers, no hidden fees/charges
Omg I wish they would have had the one we wanted. Rebecca Briley made me want to buy from her anytime. Sounded very experienced and knowledgeable.
The car was making a horrible sound and the dealer turned up the ac and the radio so I couldn't hear it but I did and turned it off he said he didn't know the car was in bad condition to make a long story short I didn't buy the car.
Dealer was super responsive. I did purchase the car but it took hours although I prequalified for financing so I was a little confused why it took so long. I got there at 11 and did not leave until sometime around 2... Other than that everything was great.
Love Rebecca! She has a great personality. The salesman in the managers are very pushy. They say they want to work with you but they won't come off their prices much. We did not buy the air because they wouldn't come off their prices enough, but I did find a car somewhere else. Rebecca was my favorite very sweet. I give it three stars only because of Rebecca.
Want a Chevy excab for my wife. Just can't pay priices we have found. Unless we could get low notes for 72 to 84 months.
Great people, great service, and happy experience.
Business response:
Shantell, Thank you so much for your review. Here at Martin GMC, we pride ourselves in customer service. I am so happy to hear that you had a great experience and I want to welcome you to the Martin GMC family.
Didn't like that salesman tried to run credit after being told that the vehicle would not be financed by them
Business response:
Ashley, I want to thank you for your review. On behalf of Martin GMC I want to apologize for the inconvenience you experienced on our last visit with us. We have grown and learned how to better serve our customers. I want to extend an invitation to you to come visit our new location and give us a chance to earn your business.
Dealer responded promptly but their truck was not equipped with the manual transmission that I need.
Business response:
Jim, I want to thank you for your review. On behalf of Martin GMC I want to apologize that we were unable to meet your needs. I want to extend an invitation to you to come visit our new location and experience our efficient sales process. I assure you that if we do not have what you are looking for on the ground, we can locate you the vehicle that you need.
Frequently asked questions about Martin GMC
How is Martin GMC rated?
Martin GMC has a 3.7 star rating with 93 reviews.
When is Martin GMC open?
Martin GMC is closed now. It will open tomorrow at 8:00 a.m.
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