Marsh Family Medicine

Shirley Trent 

on Google

3 years ago

When I found this family of Dr’s I thought I was in great hands. However, this is one of the worst customer service medical office I have ever experienced. The office staff are extremely rude, dismissive and non-reactive to a patients needs. And go as far as to say we don’t see sick patients. If you need medical attention call an urgent care for flus, colds, sinus, allergies ect… I followed these docs for 11 yrs. Private practice on Wetmore Rd to Corondelet on River/1st to another private practice on Oracle then to NW Medica... read more

Anastasia R 

on Google

4 years ago

I thought it was only me who experienced poor customer service, but looks like there are plenty of people out there who are treated the same. The staff is awful with responding to calls, I have to leave numerous messages, which nobody replies to. They also often mess up on prescriptions, renewals etc., which requires calling them back, waiting forever for response and repeating it endless times. I recently run out of pills because they didn't renew my medication in time. The office also doesn't seem to care about the bad rev... read more

Ann R 

on Google

4 years ago

I thought it was only me who experienced poor customer service, but looks like there are plenty of people out there who are treated the same. The staff is awful with responding to calls, I have to leave numerous messages, which nobody replies to. They also often mess up on prescriptions, renewals etc., which requires calling them back, waiting forever for response and repeating it endless times. I recently run out of pills because they didn't renew my medication in time. The office also doesn't seem to care about the bad rev... read more

Sweltering_dirt 

on Google

5 years ago

This OFFICE everyone that I have come into contact is has been VERY POLITE. Dr. Christopher Marsh is ONE of the Best Doctor's that I have come into contact in the last 11years. I have seen over 50 doc in that time, due to a drunk driver accident and a debilitating illness and he stands head and shoulders above 49 of them. He's considerate, informative and willing to LISTEN! WOW. Most of all he'll use the old ways if they are better, but adapts to new. So "NO" this office doesn't not deserve anything less than a 5 star rating... read more

SpinnerRack 

on Google

5 years ago

This OFFICE everyone that I have come into contact is has been VERY POLITE. Dr. Christopher Marsh is ONE of the Best Doctor's that I have come into contact in the last 11years. I have seen over 50 doc in that time, due to a drunk driver accident and a debilitating illness and he stands head and shoulders above 49 of them. He's considerate, informative and willing to LISTEN! WOW. Most of all he'll use the old ways if they are better, but adapts to new. So "NO" this office doesn't not deserve anything less than a 5 star rating... read more