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110 Market St, Sun Prairie, WI, 53590, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Kudos to Market Street Diner & Bakery. We held a baby shower for our upcoming grandson in their party room this weekend. The catering department did a really nice job of working with us to have a brunch that met our budget, was delicious and was staged and served competently and helpfully. One small error was made in the expected menu and they have been most generous in making that right.
We went for my mother in law's birthday. It took quite a while for our server to come and take our drink order. When she finally took it, she forgot my husbands drink (she showed up several minutes later with it). After she took our food order, someone else brought the food out, our server didnt appear to be around, and again, my husband failed to recieve his order! We finally got our check an hour and a half after we were seated. The service was painfully slow and the food was mediocre at best....
Business response:
Dear Katie, Thank you for your review of Market Street Diner. I am very sorry that your dining experience with us was disappointing. We have many new faces in the diner and are currently working with them to get them up to the speed of service that people are used to. My shift managers and I had a meeting earlier this week and talked a lot about how to improve drink service and we will be following up with the staff about making sure orders are complete before they go to the table. Thank you for your feedback. It really help... read more
Food was quite tasty. Enough to have a revisit since this was our first time here. The service was another matter. Our waitress was inattentive to our table bring beverages twice and not getting part of our order right. She never checked back to see how our food was until we flagged down another waitress to compete the order. Then she managed to swing by 3-4 times when we were nearly finished. A day late and dollars short. Her tip reflected it. Granted it was lunch and very busy but observing other waitresses who handled the... read more
Business response:
Kathi, I am very sorry that the service was not satisfactory on your last visit. We have many new faces on the team and are still working with them to catch up to the diner’s speed of service. I am continually training the staff and reminding them t…See More
First time here. Some of the waitresses seemed very attentive and helpful and some not so much. Unfortunately ours was not so much.
Business response:
Dear Steve, I am very sorry about your most recent trip to the diner. We have quite a bit of turnover here in the diner and we are continuing to work with our newer staff to ensure the quality of service does not decline. I have talked to all my shift managers so they are all aware of these problems and they will be keeping a closer eye on all of our guests to ensure service is attentive and helpful. I will also continue to coach my entire staff that every guest should be treated as their own. Feedback is the only way we con... read more
Great food and service! Very friendly!
Great food! Love it everytime i visit:)
Never been here till my aunt suggested it today! My daughter and I absolutely loved it! I had the half soup half sandwich combo, and my daughter had the kids cheeseburger meal. The food was amazing! We topped it off with some of their amazing cookies they have! Staff was friendly and attentive! We will be back!
Business response:
Ashley, We are so glad you finally made it to us and loved it. Glad you got some goodies to top it all off! Thanks for the review, hopefully we'll see you soon. Lindsay Freund Assistant General Manager
Mili is the best server ever and deserves all good things. Especially Dessert.
Market Street Bakery has a 4.1 star rating with 622 reviews.
Market Street Bakery is closed now. It will open at 9:00 a.m.
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