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Mark Cossentino, MD
- Gastroenterologist
- El Paso, TX
About this business
Location details
1250 E Cliff Dr suite 1c & 2b, #4800, El Paso, TX, 79902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been trying for a month to get the results of a procedure I underwent in June. It has been very frustrating. My calls are never returned, and even when I have had to resort to going in person, nobody gets back to me, even though I was assured I would get a call back. Everyone during the procedure, the nurses, etc., were very helpful, but the office staff is extremely unprofessional. I will tell all my friends to stay away.
I called several times and waited 20-30 minutes and they DON'T answer. If they can't answer I won't bother either. This is over a few weeks. I give up!!
He’s very professional. However the staff made a mistake and scheduled my colonoscopy and the facility did not have me in the system. Disappointed especially since I suffered through prep and haven’t slept for two days. Supposedly getting papers together.
You can not call the office because nobody answers the phone. You cant leave a message because the mailbox is always full. They charge you for what insurance covers 100% and make it sound you are paying for your deductible. This Doctor is a SCAM!
Ridiculous, Can't get anyone to answer the phone. Called for appointment everyday Monday, January 29, 2024 through Friday, February 2, 2024 - Nothing.... NO ANSWER. After and hour they hang up on you. Choose option 4 or 5 or 6 you get message to leave a message and then you get mailbox full and the system hangs up on you. Bogus Doctor's office. BEWARE!
It is impossible to reach his staff. And they do not accept email. You will call and call, then wait forever to talk to a clerk. I NEVER received pathology report from my colonoscopy but did receive a surprise bill from the CRNA for over $1200
Yes I would , they were very professional and went out of there way to make you feel comfortable and at ease, Dr Cossentino and staff were absolutely great.
Very professional and polite! The office staff was very helpful and friendly.
The nurses were friendly and answered all my questions. Great service from the medical staff.
Frequently asked questions about Mark Cossentino, MD
How is Mark Cossentino, MD rated?
Mark Cossentino, MD has a 4.5 star rating with 95 reviews.
When is Mark Cossentino, MD open?
Mark Cossentino, MD is closed now. It will open tomorrow at 9:00 a.m.
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