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Dr. Maria Shajida Espat Reich, OD is an optometrist in Medford, OR. She specializes in optometry.
1600 N Riverside Ave # 2027, Ste 2027, Medford, OR, 97501, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 6:00 p.m. | |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 6:00 p.m. | |
Fri | 10:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | 11:00 a.m. to 4:00 p.m. |
Very pleasant and professional
A total scam. I waited almost an hour and 45 minutes which was supposed to be a walk-in situation. I felt like I walked into a used car lot. They tried to upsell me products and services I did not ask for or want. I paid $150 at the appointment. A few months later I get a bill in the mail that says I owe more money due to my insurance. I totally get that my insurance did not cover some of it, however, now I have a late fee of $100. ARE YOU KIDDING ME! The prices that I paid versus the prices that were represented we're total... read more
This doctor and her staff engage in questionable billing practices. They will tell you they will bill your insurance but months later you will receive a bill asking the patient to cover the amount that was supposed to be covered by insurance. I found out they didn’t bill our insurance. They billed the wrong insurance which is very doubtful because we didn’t list this insurance on our form. The only reason we went to her was because she was in network while she was inside visionworks. If we have known we would be dealing with... read more
1) Failed to provide me with my medical records within the legal time limit of signing the “Release of Medical Records” form and paying an over-priced fee of 25-dollars per copy. 2) Refused to reimburse my $25 for the medical records after not receiving them in the legal time limit. 3) After her legal deadline, she finally mailed me a one-page typed summary of my eye exam, to which she quoted false spoken statements; damaging to my reputation with my employer.
I have gone to see Dr Reich several times over the past 10 years and I have had all positive experiences with her knowledge, and professionalism. She has always been patient and available to explain things to me. I plan to make another appointment with her this month. I always recommend her to my friends and family.
She urged me to have a specific vision test saying it was covered by Medicare. They charged me and still have not submitted anything to Medicare. That was six months ago. Not a pleasant experience. Staff not helpful.
The office didn't provide the needed services. I had to call so many times for the follow up visits. Got an order of contact lens that where torn and they just sent me out the door with different ones. They never reordered the torn ones. Horrible service, people where rude. I had to sign a contract stating what they expected from me, but they have accountability for themselves. I will NEVER go there again and will make sure I do not recommend this place or Dr.
I needed a simple report for eyelid surgery preauthorization. It was requested in Sept. By Nov 11th I still didn't have the complete, readable report. I requested a full refund and went to a different doctor with a professional staff. The man answering the phone was stubborn and unhelpful.
Maria Shajida Espat Reich, OD has a 2 star rating with 55 reviews.
Maria Shajida Espat Reich, OD is closed now. It will open tomorrow at 10:00 a.m.
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