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Marco Polo Pools, Inc.

4.7

About this business

Location details

185 Drennen Rd Suite 301, Orlando, FL, 32806, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
4.7294 reviews
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Bandita's profile image
Bandita 
a week ago

Negative Review Extremely disappointed with my experience with Marco Polo Pool Service. Within the first five minutes of Henry arriving, he showed me an alternative way to open my pool filter. The lid flew up like a geyser, landed face down, and broke the valve. Henry acknowledged that he broke it and said he would repair it. A month later, in August 2026, it still has not been repaired. Henry also took my pool brush and scrubber/tools and never returned them. I contacted the owner multiple times. He said he would send Henry... read more

Blanca Smilesalot's profile image
Blanca Smilesalot 
a week ago

Called for immediate service and owner came immediately shocked my pool then Henry came out next day and cleaned it , pool looks 100% cleaner, highly recommend , attached before and after pics 

Steven Moore's profile image
Steven Moore 
a month ago

My old pump was making a high pitched noise and on its last legs. Marco Polo Pools ordered and installed a new one in no time. Very happy with the quality of work and the pump itself. A+ 

Trey Miller's profile image
Trey Miller 
a month ago

I gave them more than enough chances, but nothing ever improved. The pool was often left looking like it hadn't been serviced properly, and any time I reached out with a concern, I felt brushed off. Good service is hard to find, but good customer service shouldn't be. I won't be using them again. 

Marcus Price's profile image
Marcus Price 
a month ago

Very disappointed. Service was inconsistent, communication was awful, and no one seemed interested in fixing the problems. Save yourself the headache and go with a different pool company. 

Frequently asked questions about Marco Polo Pools, Inc.

How is Marco Polo Pools, Inc. rated?

Marco Polo Pools, Inc. has a 4.7 star rating with 294 reviews. 

When is Marco Polo Pools, Inc. open?

Marco Polo Pools, Inc. is open now. It will close at 8:00 p.m. 

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