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Since dreaming-up the frozen slab technique and serving fresh homemade, small-batch ice cream in store since 1983, Marble Slab Creamery has always known how to dream big. We sprinkle our customers with imagination and promise to inspire with infinite ice cream possibilities to feed your curiosity and capture cravings.
2035 W Gray St, Houston, TX, 77019, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:30 a.m. to 8:00 p.m. | |
Tue | 11:30 a.m. to 8:00 p.m. | |
Wed | 11:30 a.m. to 8:00 p.m. | |
Thu | 11:30 a.m. to 8:00 p.m. | |
Fri | 11:30 a.m. to 8:00 p.m. | |
Sat | 11:30 a.m. to 8:00 p.m. | |
Sun | 12:00 p.m. to 8:00 p.m. |
The one employee was very rude and refused to make my order as they didn’t want to. It was my first time here very unsatisfied
The gentleman there was so sweet and helpful. He also made sure everything was clean and even cleaned my card after he swiped it. Great place to go.
Great service! Great ice cream! We always enjoy our treat here.
Okay place. we prefer Cold Stone.
Okay place. we prefer Cold Stone.
I love coming to this location! The owner is always so nice, neat & clean! And makes your experience very enjoyable!
I think the product is delicious. Very clean great customer service. I went to Hwy. 6 location.
I am very disappointed with the ice cream cake I just picked up from this store. I asked for Astro’s blue and orange and it was baby blue and orange and for it to say “Happy Birthday Smitty” and I got it and it said “Happy Birthday SMITH”. Then I asked him to fix it and he just sloppily scraped off the H and wrote over it. It looks like something my 7 yr old could have decorated. Why have sample books of cakes or even offer cakes if you don’t have someone in store capable of … See more
I am very disappointed with the ice cream cake I just picked up from this store. I asked for Astro’s blue and orange and it was baby blue and orange and for it to say “Happy Birthday Smitty” and I got it and it said “Happy Birthday SMITH”. Then I asked him to fix it and he just sloppily scraped off the H and wrote over it. It looks like something my 7 yr old could have decorated. Why have sample books of cakes or even offer cakes if you don’t have someone in store capable of creating something up to your company standards. I... read more
Business response:
I apologize for this experience. We always go above and beyond to ensure our customers are satisfied with their purchase and our service. I reached out to the employee working at Marble Slab to find out what happened. Misspelling a name seems like an honest mistake and since it requires at least 48 hour + notice in advance for special request cake, in this situation , the employee thought that they didn’t have any choice but to erase the name and re-write it. However the situation should have been handled better. Please give... read more
Marble Slab Creamery has a 4.1 star rating with 652 reviews.
Marble Slab Creamery is open now. It will close at 8:00 p.m.
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