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Marble Slab Creamery

4.1

About this business

Since dreaming-up the frozen slab technique and serving fresh homemade, small-batch ice cream in store since 1983, Marble Slab Creamery has always known how to dream big. We sprinkle our customers with imagination and promise to inspire with infinite ice cream possibilities to feed your curiosity and capture cravings. 

Location details

2035 W Gray St, Houston, TX, 77019, United States

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WeekdayScheduleStatus
Mon11:30 a.m. to 8:00 p.m.
Tue11:30 a.m. to 8:00 p.m.
Wed11:30 a.m. to 8:00 p.m.
Thu11:30 a.m. to 8:00 p.m.
Fri11:30 a.m. to 8:00 p.m.
Sat11:30 a.m. to 8:00 p.m.
Sun12:00 p.m. to 8:00 p.m.
4.1652 reviews
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Sarah Werling's profile image
Sarah Werling 
2 years ago

The one employee was very rude and refused to make my order as they didn’t want to. It was my first time here very unsatisfied 

Stacey Wisinger Olson's profile image
Stacey Wisinger Olson 
recommend  Recommended
4 years ago

The gentleman there was so sweet and helpful. He also made sure everything was clean and even cleaned my card after he swiped it. Great place to go. 

Kristen Sipe Shoemate's profile image
Kristen Sipe Shoemate 
recommend  Recommended
5 years ago

Great service! Great ice cream! We always enjoy our treat here. 

Adebola Adeyemi-Kehinde's profile image
Adebola Adeyemi-Kehinde 
recommend  Recommended
6 years ago

Okay place. we prefer Cold Stone. 

Adebola Adeyemi's profile image
Adebola Adeyemi 
recommend  Recommended
6 years ago

Okay place. we prefer Cold Stone. 

Kaui Janay's profile image
Kaui Janay 
recommend  Recommended
6 years ago

I love coming to this location! The owner is always so nice, neat & clean! And makes your experience very enjoyable! 

Elvia Rivera's profile image
Elvia Rivera 
recommend  Recommended
6 years ago

I think the product is delicious. Very clean great customer service. I went to Hwy. 6 location. 

Crystal Smith's profile image
Crystal Smith 
6 years ago

I am very disappointed with the ice cream cake I just picked up from this store. I asked for Astro’s blue and orange and it was baby blue and orange and for it to say “Happy Birthday Smitty” and I got it and it said “Happy Birthday SMITH”. Then I asked him to fix it and he just sloppily scraped off the H and wrote over it. It looks like something my 7 yr old could have decorated. Why have sample books of cakes or even offer cakes if you don’t have someone in store capable of … See more 

Crystal Smith's profile image
Crystal Smith 
6 years ago

I am very disappointed with the ice cream cake I just picked up from this store. I asked for Astro’s blue and orange and it was baby blue and orange and for it to say “Happy Birthday Smitty” and I got it and it said “Happy Birthday SMITH”. Then I asked him to fix it and he just sloppily scraped off the H and wrote over it. It looks like something my 7 yr old could have decorated. Why have sample books of cakes or even offer cakes if you don’t have someone in store capable of creating something up to your company standards. I... read more

Business response:

I apologize for this experience. We always go above and beyond to ensure our customers are satisfied with their purchase and our service. I reached out to the employee working at Marble Slab to find out what happened. Misspelling a name seems like an honest mistake and since it requires at least 48 hour + notice in advance for special request cake, in this situation , the employee thought that they didn’t have any choice but to erase the name and re-write it. However the situation should have been handled better. Please give... read more

Frequently asked questions about Marble Slab Creamery

How is Marble Slab Creamery rated?

Marble Slab Creamery has a 4.1 star rating with 652 reviews. 

When is Marble Slab Creamery open?

Marble Slab Creamery is open now. It will close at 8:00 p.m.  

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