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229 S Knoblock St, Stillwater, OK, 74074, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
A big thank you to Daniel who came by for a late dinner at the restaurant I work at tonight. He had no clue that I was having such a day. And he had no idea I had told myself a sweet treat would be nice after a long day...but he introduced me to your ice cream store and it was amazing! It really hit the spot tonight! I will return again!
Went to pick up my cake the employees told me they could not find the cake. They knew that it had been made but they could not find the cake.
Business response:
I am so sorry! That is not something we deem as acceptable. We have ready made cakes in store. We are happy to make it up to you. Please send us a pm and let us know what we can.
Not open at 12 noon for my grandson's birthday cake. No owner number. The worst is that I paid in advance. So sad to disappoint my grandson. These people are not dependable.
Business response:
The weather has us slowed down a bit. We would be happy to deliver it to you. I will message you my personal cell phone
Extremely mad. Did not open and my husbands cake was supposed to be picked up at noon. No manager number to contact to see where they are. Husband bday is starting soon and no cake
Business response:
I hope that your Husband's birthday party went well. Sorry again with the issue. I hope that we took care of it in a satisfactory manner.
The employee who served us made it obvious that she does not enjoy her job. She made no attempt to greet us when she came up front. She actually washed her hands and then turned around and leaned against the back counter and just stared at us like we had three eyes. The product is always good, but this girl failed big time at making us feel welcome and like our purchase was valued. Customer service fail.
Business response:
I am so sorry that you had a poor experience. This is not the standard we hold our employees to. I send you a private message. We would be happy to make this up to you. Please get in contact with us. Your next ice cream is on us!
Marble Slab Creamery has a 4 star rating with 323 reviews.
Marble Slab Creamery is closed now. It will open at 9:00 a.m.
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