Mann Eye Institute and Laser Center

YS L. 

on Birdeye

2 months ago

This clinic prioritizes efficiency over the quality of healthcare. Initially, the staff may seem friendly and helpful, but it quickly becomes apparent that their core value is efficiency. I was told that fulfilling a promise to a patient is considered 'a waste of the company's time.' Several reviews indicate that this clinic is primarily run by assistants. If these assistants are well-trained, they could effectively balance efficiency and patient care. However, the emphasis on efficiency is so pronounced that I was assigned ... read more

moon g. 

on Birdeye

2 months ago

This clinic prioritizes efficiency over the quality of healthcare. Initially, the staff may seem friendly and helpful, but it quickly becomes apparent that their core value is efficiency. I was told that fulfilling a promise to a patient is considered 'a waste of the company's time.' Several reviews indicate that this clinic is primarily run by assistants. If these assistants are well-trained, they could effectively balance efficiency and patient care. However, the emphasis on efficiency is so pronounced that I was assigned ... read more

Joseph S. 

on Birdeye

4 years ago

Terrible customer service. I was promised two weeks for glasses. It has now been three weeks and now they are saying another week? That will be a full month just to get a pair of glasses? I had to call two times and if I didn't call I would have no information at all on the status of my glasses. I do NOT recommend Mann Eye at all! 

Yendie 

on Birdeye

6 years ago

Not professional doctors. I had a retina exam from the surgeon above their office. Unlike other doctors, they wouldn't call upstairs, or allow me go upstairs to get the specialist's test results. I guess their generic optometrist need the extra cash, since its December and all.