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Mal's Auto Body
- Body Shops
- Lexington, MA
About this business
Location details
7 Massachusetts Ave, Lexington, MA, 02420, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My daughter’s car was unable to start. Mal’s mechanic Rich charged her $80 CASH ONLY to look under the hood, and told her that it was her alternator or a spark plug. She then had the car towed, and when she had it serviced, ( For $45) they found out that the anti theft switch had deactivated the motor. Thank you for stealing money from my daughter, and being unable to diagnose her car trouble correctly.
My gf and I went in to pick up my car from Mals Servicecenter in Lexington MA and I have never had such an unprofessional racist experience. Picking up your car from a tow company should not be a hassle. So I first walked in and I said hi, and informed the guy at the front desk(Bob) I was here to pick up my car. From the beginning he came off rude with abrupt questions. As they were processing my information, he stepped to the back office. As I was waiting, a female employee repeatedly looked at me while turning around whisp... read more
By far the best customer service ever! For all of your car repairs Mal's the place to go!!
Great place for all your vehicle needs
In the military and not from around the area so when someone pulled out in front of me and crunched the side of my Jeep I thought I was doomed! Luckily Mal’s Auto Service really took care of me as if I was still in my hometown that I grew up. Thank you to all the guys that have helped me out and made what I thought was going to be a nightmare into the easiest process ever. I since then have come back for anything from oil changes to check ups and will continue coming back to Mal’s for as long as I am stationed in the area. B... read more
They have people who smoke weed working there and while on break their doing cocaine they are 'working' on your car, do they do drug tests or background checks than maybe they would know these people like keith have been incarcerated for what do you know stealing vehicles and peoples property! You have a junkie working on your car lol.
There was a day in the middle of a blizzard where my car was disabled on the highway. I had no choice but to make a phone call I called Mals Towing. Within 30 minutes I could see the lights flashing coming down the breakdown Lane not only did they get my car hooked up on a ramp truck the tow truck driver took me to get a bite to eat and paid for it and because I lived in Connecticut they also paid for my hotel for two nights in my meals... I was very grateful I offered them $500 he told me to take the money and spend it on m... read more
10/6/2017 Do yourself a favor and never go here. The staff was rude to me and told me I had a problem with my tire. When I took it to another mechanic I trust, they told me there was no problem. I then called Mal's to make it right and they refused to rectify the situation and then hung up on me. To summarize, these folks are incompetent, rude and treat customers like garbage. If you value your car don't ever go to Mal's (mal is Spanish for bad, which is a perfect name for these incompetent jokers)
Frequently asked questions about Mal's Auto Body
How is Mal's Auto Body rated?
Mal's Auto Body has a 3.8 star rating with 142 reviews.
When is Mal's Auto Body open?
Mal's Auto Body is closed now. It will open at 8:30 a.m.
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