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Mall Mini-Storage
- Self Storage
- Tuscaloosa, AL
About this business
Specialties Mall Mini Storage. For All Your Self-Storage Needs. A company at Tuscaloosa, AL, that specializes in Storage Household and Commercial. Meet the Manager Carol S. Manager Carol has been the manager has been the manager for 25 years and still shows the same excitement for helping customers that she did when she started.
Location details
4531 Jug Factory Ln, Tuscaloosa, AL, 35405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have tried to call this location on yesterday (4/17/23) a couple of times, while leaving a message with the answering service, with no one returning my call. I called earlier this morning (4/18/23), from 9am to 9:43am, with no one answering the phones. This is not good for business and it makes me wonder if I am having these issues in the beginning, what am I to expect if I were to utilize your establishment.
Horrendous customer service. I drove 5 hours to come get the rest of my stuff out of storage, and when I got here the gate that I was told was always open, was indeed closed and the code they gave me wasn’t working. We called them for three hours straight and we got no answer. I also tried emailing both locations several times, no answer. We’ve waited for 3 hours in the Alabama heat and we’ve had enough. This is a SCAM if I’ve ever seen one.
Frequently asked questions about Mall Mini-Storage
How is Mall Mini-Storage rated?
Mall Mini-Storage has a 3.3 star rating with 18 reviews.
When is Mall Mini-Storage open?
Mall Mini-Storage is closed now. It will open at 9:00 a.m.
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