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75 Hail Knob Rd, Somerset, KY, 42503, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
I had been patient of Dr. El -Kalliny for about 4 years. He did the best he could do and than some but in the end the bridge was burnt. The receptionists are extremely polite and kind but the rest of the staff is bogged down and over booked. I attempted to establish communication and contact but not a return call, text, email, or even a letter in the mail.
This was first appointment and I waited well over 2 hours to get back into the exam room where I saw the Nurse Practitioner. He was nice enough and tried to answer my questions unsuccessfully. He went to get the doctor who I dont think I would have seen if I hadn't pushed the point. The Dr. was there about 5 minutes didnt really explain anything he checked my mri but not the ct then just ordered more test. I left knowing less than I did when I came in. I'm finding a new Dr.!
PRE-op care - Dr El K spent approprite amount of time, responded empathetically. Quickly obtained insurance approval for surgery. I was impressed and grateful to have found him. However, very poor POST- surgical care. Very difficult to reach office by phone. Reply to messages slow/or non-existent. Slow to provide test results. Slow to respond to urgent post-op concerns. Poor nursing care. At the very least, poor office management. Don't be fooled by office decor, it's all smoke and mirrors.
Magdy M El-Kalliny, MD has a 4.4 star rating with 123 reviews.
Magdy M El-Kalliny, MD is closed now. It will open tomorrow at 8:00 a.m.
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