This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Madison at Dell Ranch
- Apartments
- Round Rock, TX
About this business
Property Management
Location details
700 Louis Henna Blvd, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
The worst apt I’ve ever lived in. The pool is always closed, there is loud music in some units, maintenance takes forever and management is not responsive to emails sent or voicemails left.
The day we moved in there were no hot water for 2¹/2 weeks & no remedy to satisfy the inconvenience as tenants. They would be expecting full rent for partial service, but if not eviction notice would be filed.
Business response:
****, Thank you for your review. First, please allow us to apologize for your experience. We are dedicated to taking feedback like this and getting better, which we will do. If you would be so kind, could you email us at **********************@cushwake.com and share with us your property name and location? That way we will be able to address your specific concerns. We hope to make this right, if you'll allow us the opportunity. Thanks again for taking the time to leave us this review. Sincerely, Cushman & Wakefield Multifa... read more
This apartment complex removes all negative reviews from their website. I tried to post one several times and it would not allow me to. They think people are stupid and cannot figure that out. When I moved in almost two years ago, I REALLY worked hard to overcome my anxiety I felt after I read all of the horrible reviews about this property. I mean, there were A LOT! So I suppose now the Anthony's solution is to just DELETE all bad reviews so nobody can see them. How is that allowed? They will nickel and dime you to death. T... read more
Business response:
Thank you for your review. First, please allow us to apologize for your experience. It is clear that we missed the mark multiple times and need to improve our operations at this property. We are dedicated to taking feedback like this and getting better, which we will do. If you would be so kind, could you email us at **********************@cushwake.com and share with us your property name and location? That way we will be able to address your specific concerns. We hope to make this right, if you'll allow us the opportunity. ... read more
DO NOT LIVE HERE! I've lived here for 2 years now and have had problems since! First the gate has been broken since after a month of me moving here. It has never been fixed or even attempted to be fixed. 2nd they are SCAMMERS!! Always trying to pull a fast one and get extra money out of me. 3rd work orders take FOREVER to get resolved! It's been a month and I'm still waiting for my sink bathtub and my sons toilet to be fixed. Their toilet keeps running and my water bill is going to be so high. I've called numerous times and ... read more
Business response:
Thank you for your review. First, please allow us to apologize for your experience. It is clear that we missed the mark multiple times and need to improve our operations at this property. We are dedicated to taking feedback like this and getting better, which we will do. If you would be so kind, could you email us at **********************@cushwake.com and share with us your property name and location? That way we will be able to address your specific concerns. We hope to make this right, if you'll allow us the opportunity. ... read more
apartment. There are so many complaints i have to speak about and at this point it's unacceptable. When me and my spouse first moved in the apartment was not ready to be moved into. Nothing was properly done cleaning was horrible. I also have pictures of everything when We first moved in. The communication is horrible here we put in work orders in we have people doing half of there job I have pictures of before and after there was no difference. We have been dealing with no ventilation in our bedroom which it's always hot in... read more
Business response:
******** Thank you for your review. First, please allow us to apologize for your experience. It is clear that we missed the mark multiple times and need to improve our operations at this property. We are dedicated to taking feedback like this and getting better, which we will do. If you would be so kind, could you email us at **********************@cushwake.com and share with us your property name and location? That way we will be able to address your specific concerns. We hope to make this right, if you'll allow us the opp... read more
First let me say this DO NOT MOVE HERE. The pictures they posted on their website can be very deceiving it may look all nice and everything until you are given the keys to the apartment. I have requested many times to look at the apartment unit before the move in date, but they have always deny saying they that the unit needs to be cleaned. That was a lie. There was some dead bugs and active ones crawling around. There was a pipe from the ceiling in the bathtub that was leaking as well under the sink that has down some damag... read more
Business response:
Thank you for your review. First, please allow us to apologize for your experience. It is clear that we missed the mark multiple times and need to improve our operations at this property. We are dedicated to taking feedback like this and getting better, which we will do. If you would be so kind, could you email us at **********************@cushwake.com and share with us your property name and location? That way we will be able to address your specific concerns. We hope to make this right, if you'll allow us the opportunity. ... read more
Going on 3 months with a bad ac they have been out 3 times to fix still not working right now it's over 100 degrees and the apartment is too hot to be in the office told me there are other things in front of me before they can get to it
Business response:
Thank you for your review. First, please allow us to apologize for your experience. It is clear that we missed the mark multiple times and need to improve our operations at this property. We are dedicated to taking feedback like this and getting better, which we will do. If you would be so kind, could you email us at **********************@cushwake.com and share with us your property name and location? That way we will be able to address your specific concerns. We hope to make this right, if you'll allow us the opportunity. ... read more
The security guards is horrible here and the ones in the morning shifts always trying to fight the people that stay here. and they need to do something about because I will be calling the head people over y'all.
Business response:
Thank you for taking the time to leave us a review. We are sorry to hear about your experience at one of our properties and apologize that it was less than satisfactory. Would you kindly email us at **********************@cushwake.com with more details (specifically the property name), so that we can investigate? Again, we are sorry to hear about your experience at one of our properties.
Do not move here unless you have no other options. If, you prefer ghetto living, then this is your place. They look nice on the outside but looks can be deceiving. The property is run down. Management has told me and other residents that they do not care about the property because they have enough going on in their own personal lives. They will rent you an apartment that is not up to code just to keep the complex filled with tenants. They want their salaries without decent and proper customer care. My patio has been falling ... read more
Business response:
Thank you for your review. First, please allow us to apologize for your experience. We are dedicated to taking feedback like this and getting better, which we will do. If you would be so kind, could you email us at **********************@cushwake.com and share with us your property name and location? That way we will be able to address your specific concerns. We hope to make this right, if you'll allow us the opportunity. Thanks again for taking the time to leave us this review. Sincerely, Cushman & Wakefield Multifamily Te... read more
Frequently asked questions about Madison at Dell Ranch
How is Madison at Dell Ranch rated?
Madison at Dell Ranch has a 2.5 star rating with 184 reviews.
When is Madison at Dell Ranch open?
Madison at Dell Ranch is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com