Madison Apartment Group

Harvey Fries 

on Google

5 days ago

I experienced issues with Madison’s electronic payment process and system. Instead of helping me to resolve they consistently charged late fees and then entered me into a process for troubled payers without any flexibility to resolve. I am so disappointed with my experience and the bureaucracy of their approach. I will say that no matter how frustrated i became, the employees remained very nice, composed and treated me with the utmost respect. However, they had no ability to take any action outside of their corporate approac... read more

Eli Stoughton 

on Google

3 months ago

This experience with Madison Apartment Group's Madison West Elm began on a positive note—great ambiance, a pleasant environment, and promising vibes. However, the situation has dramatically deteriorated since the management decided to evict all residents from the building due to a burst pipe in what is supposed to be a brand-new apartment complex. Unfortunately, their handling of this crisis has been nothing short of abysmal. Communication from the management has been nearly non-existent. Many residents have been relegated t... read more

Terri Goldberg 

on Google

8 months ago

Upkeep used to be much bettet 

Doreatha Fant 

on Google

8 months ago

Moved into the apartments in May and not one of my move in request from my inspection checklist were completed until I called three times and then had to go up to the office twice! I was told they sent someone out to fix the issues but of course that did not happen! So they finally came over two days ago ( 2 months later)! Valet trash doesn't really exist! I've literally had the same bag of trash sitting in this can from almost a week ago....