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Madera Auto Center Parts
- Automotive
- Madera, CA
About this business
Specialties: Welcome to Madera Auto Center, home of Madera Toyota and Madera Chevrolet! We offer two best automotive brands, Toyota and Chevrolet, at one convenient location where it's easy to buy, sell or trade. From New Vehicles & Used Cars for Sale, Service, Parts, Accessories and Rentals, Madera Auto Center is committed to delivering the best possible experience for all your automotive needs. Visit today and give us a chance to show you why our customers buy and service from MAC. Established in 1921. Family-owned Toyota ... read more
Location details
1300 Country Club Dr, Madera, CA, 93638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
I purchased my 2021 Truck on 6/1/24 with a verbal confirmation from salesman that the vehicle was in great working condition. In 6/18, just 18 days later, I had to get my vehicle towed into Madera Auto Center service department because it abruptly turned off on me while driving. It took them 2 weeks for them to let me know what they believe the issue was, They replaced the part, the problem wasnt fixed. To make a long story short because Madera Auto Center couldnt figure out what the issue was, on 7/9/24 Madera Auto Center s... read more
Beware if you purchase or service your vehicle here. I purchased and serviced my vehicle here for some years, but the new staff are inconsiderate and mean. I left my vehicle a little before 12:20 p.m. for an oil change. They said it’d be 1.5 hours. I called at 2:30 pm and was sent to the “advisor” voicemail. I called again at 4:00 pm and was again sent to the “advisor” voicemail. I called back and explained that I needed my vehicle and the “advisor” wasn’t answering. They placed me on hold to get in contact with the “advisor... read more
I took my car in for a problem my car was having, which was a jerking motion while at a stop, they did a diagnostic testing which charged me $199.40 and they did an oil change. They said the problem was a solenoid and replaced it, 3 months later I still have the same problem (jerking motion) and made an appt to go in on 05/12/22, I had a certified mechanic take a look at it and said they never did an oil change and the only problem was changing the spark plugs. I cancelled my appt for tomorrow and told them I would never ret... read more
Business response:
We value your feedback Norma. You were charged $145 for our starting diagnosis fee at that time, which covered confirming the concern and the diagnostic procedure followed by our factory trained technician to make recommendations. The $199.40 charge was for the labor associated with the repairs made based on the recommendations. Our repair order records from and technician notes from 1/3/22 show we did perform an engine oil and oil filter replacement on on your vehicle. We are unsure how there could be a claim that we did no... read more
I bought a 2019 Chevrolet Spark in June 2019. I brought the car back approximately one week later because of the noise under the hood. I was told the car was still new and I needed to drive it for a while. The problem persisted, I brought it back. I was told, " I don't see it here in the notes." I began every since asking to put it in the notes. Their mechanic test drove the car with me and heard the loud noise. With Platinum coverage, gap, and my full coverage I was told I had to have, I was not allowed a rental as promised... read more
Business response:
Beverly, we appreciate you choosing us for the purchase of your vehicle. Our technician was able to confirm a clicking noise from your vehicle when riding with you on your visit on 3/27/2020 with 14,076 miles on it. It was recommended to leave it with us so that we can take more time in diagnosing the cause of the noise, but you declined and said you would reschedule. Our records indicate your vehicle's next visit with us was on 9/10/2021 with 49,532 miles. Your concern of the vehicle skipping and the brakes not grabbing was... read more
The customer service experience at Madera Auto Center Chevrolet was beyond APPALLING, UNPROFESSIONAL and a UTTER EMBARASSMENT to the entire GM/Chevrolet company. What a disgrace this Chevrolet dealership is, long story short after having my vehicle for 2 weeks, I was told to come pick it up, it wasn't even fixed and then they demanded me to pay $1200 for the rental I was using. Mind you the service department told me and I quote, "Unfortunately, since we have already diagnosed your vehicle we cannot give it back to you, beca... read more
Frequently asked questions about Madera Auto Center Parts
How is Madera Auto Center Parts rated?
Madera Auto Center Parts has a 3.8 star rating with 29 reviews.
When is Madera Auto Center Parts open?
Madera Auto Center Parts is closed now. It will open tomorrow at 7:30 a.m.
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