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Macc Collision Repair Experts

3.2

About this business

It takes more than leadership, focus, and determination to stay ahead in this competitive world of collision centers, we know that it takes something extra, something genuine to step to the forefront of the industry and then hold on to that position. We take pride in the complete Body Shop evolution that yield structural precision and high quality finishes that which provides our customers with a more efficient one on one customer relationship that will inevitably result in one word.....SATISFACTION. But were not done yet. M... read more

Location details

11201 Rojas Dr, El Paso, TX, 79935, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.268 reviews
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A Yahoo Local User's profile image
A Yahoo Local User 
13 years ago

If I could give them 0 stars I would!! They are the typical shady auto repair place that you are always warned about! They promise rental car coverage while they repair your vechicle but it is a SCAM. PLEASE BEWARE!! They had my car for 3 weeks and it was retured to me in April 2011. In August I recieved an invoice from Hertz rental that they still had not paid the 450 dollar invoice to them. I contacted Ruben at MACC right away and he apopogized repeatedly saying there was some sort of mix up and that he would be sending th... read more

A Yahoo Local User's profile image
A Yahoo Local User 
13 years ago

Great shop. My insurance recomended that I use Macc for the repairs on my new cadilac The damages were pretty bad. I picked up my Truck about 3 weeks later and I really inspected the repairs. Let me tell you I was really impressed. I even took it to the dealer for a second inspection, passed with flying colors. Great job Macc. Its good to know there are still honest body shops that do great work here in El Paso. 

A Yahoo Local User's profile image
A Yahoo Local User 
13 years ago

My insurance Fred Loya Recomended this shop for my repairs. but I has already heard of them. This shop is wall to wall skilled perfesionals. When I walked in for my estimate they were slamed with people. When it was my turn the estimator took his time and explained everything to the tee. I left my car there and I had it back within 2 half weeks and it looked good as new they replaced the doors and I have no wind noise. durring the time I was kept informed of my cars progress. Great job Fred Loya on recomending this Shop. I w... read more

A Yahoo Local User's profile image
A Yahoo Local User 
13 years ago

I just got my f-150 repaired at MACC. It was a major hit, to be honest I didnt think it would be fixed. They did a fantastic job I was very impresed with there customer service they kept me well informed on the progress. and the workmanship was far by none the best. The color matched perfect. I highly recomend MACC Collision. 

A Yahoo Local User's profile image
A Yahoo Local User 
13 years ago

These guys are great The owners Rick and Ruben were so very helpful when my insurance company wasnt. They fixed my new car to perfection and it only took them two weeks. I cant even tell my car was in an accident. My father recomended them he said they are best at what they do. He is so right. They made a bad situation go smooth and they always returnedmy phone call. Great job Macc keep up the great work. 

Sam Holguin's profile image
Sam Holguin 
13 years ago

This is the worst place to get any kind of work done on your car. The customer service is terrible!!! They do not return phone calls, and they do not provide accurate information about the repair status of your car. Overall I regret ever taking my car to this place. My advise to anyone looking to have repairs done would be to avoid this place at all cost! 

Thomas's profile image
13 years ago

The worst I have ever delt with, they didnt get my cell phone number to call me as to when to bring the car in for repairs. I had to give it to the clerk who told me oh ya that would help. Also i told the clerk I worked grave yard and if she was to call please call past 3pm becuase i sleep from 7am to 3pm. You now what she did, yup thats right called at 10am every time I reminded her everytime, what total disrespect for the client. I was also told to since FRED LOYA wont cover me for an extra day on my rental that they have ... read more

A Yahoo Local User's profile image
A Yahoo Local User 
15 years ago

Bad, typical shady mechanic attitudes. They had my car for four weeks and they never lied about whether they were working on my car. They must have spent a good five days of actual work on it. I went there because they were Fred Loyas "preferred" provider. Dont let them fool you with the guise of a free rental. They put so many conditions on their terms that it wont be worth the grief. Seriously go somewhere else. Dont even get me started on the girl who answers the phone, youll be better off asking a rock for answers. Try A... read more

Frequently asked questions about Macc Collision Repair Experts

How is Macc Collision Repair Experts rated?

Macc Collision Repair Experts has a 3.2 star rating with 68 reviews. 

When is Macc Collision Repair Experts open?

Macc Collision Repair Experts is closed now. It will open tomorrow at 9:00 a.m. 

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