Lux Nail & Spa

Sara S. 

on Yellow Pages

8 years ago

Horrible customer service. Girl at front desk to busy smacking her food to acknowledge the customers. After finally getting her attention and waiting 20 minutes they take back two of our party and left me waiting. 45 minutes later after the others were done someone finally acknowledged me. And all was said from the owner to the front desk..."she wanted full set, you cost me money". Will Never go back. Would rather eat my gift card than to return. 

Cassie M. 

on Yellow Pages

10 years ago

I'm so happy now!! I use to go to Solace and now they are crap! I love Lux!! Very clean, friendly and many more options!!!!! 

Kate T. 

on Yellow Pages

10 years ago

I HAVE FOUND LANA! She is working at SOLACE HAIR AND NAILS, across the street! The last time I went to Lux I was sad to find out that she was not working there anymore and honestly I do not feel comfortable there anymore. The environment is not the same so I decided to try the salon next to them and sure enough I found her! She is the best in town! 

Kim J. 

on Yellow Pages

11 years ago

I have been going to Lux nails for years. It is a clean and friendly establishment. I would recommend it to anyone. Over the years it has gotten very busy. If you want to get faster service you need to make an appointment do not walk in. A majority of your nail salons are run by foreigners and speak a different languages so if you are not perpared for the language barrier than go somewhere else, but most of the ladies here work hard and long hours. Sometimes they may be tired after 10 hours of work, so I hope everyone can un... read more

Isabel C. 

on Yellow Pages

11 years ago

I have been to many nail salons in the past but none of them were to my liking quite as much as Lux. Lux is one of the cleanest salons that I've ever been to and the customer service is outstanding. All the employees are very friendly and professional. The new wine bar is also an excellent addition, it really creates an atmosphere of elegance and relaxation. If anybody has been in the same position as me, I really reccommend Lux salon. You won't be disappointed!!! 

Lana N. 

on Yellow Pages

11 years ago

My name is Lana. I am one of three managers at Lux Nails and Spa. First, I would like to apologize to any clients we have had that had a bad experience. We here, at Lux Nails and Spa, take such pride in providing great service to those who choose to be serviced at Lux. Secondly, for those who have had to experienced a long waiting time, I highly recommend making an appointment and being prompt. We value our clients business. Our clients take their time to schedule an appointment with us, therefore, clients with an appointmen... read more

Samantha B. 

on Yellow Pages

11 years ago

I understand their language and after three visits I had enough. Not to mention constant lifting! I barely have time to get my nails done let alone repaired. I'm not positive, because I never heard them say specifically, but I believe they add something to their bonder etc to make it last longer (For them) Read on... From customers who have been going for 2+years & new alike, they were saying horrible things! The female Owner, who is a cousin to Tina (Their all related) were laughing about how they water down the wine! Reall... read more

Lucy V. 

on Yellow Pages

11 years ago

I was looking for a nice place to bring my friends for a nice relaxing spa day and ended at lux nails in Rogers. I had the pomegranate pedicure and omg it was well worth the money! Usually , I'll ask for a pedicure and there's only one choice but here there's a book! I love it ! I went with 5 girls and we had a great experience and will definitely be back for another spa day! 

Dadada N. 

on Yellow Pages

11 years ago

The women here are very rude. They treat you terribly and are clearly talking about you because they know most won't understand what they're saying. The woman that was doing my pedicure kept smacking my legs to get my attention and her smile was very forced. Never going back.