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Luma Hardwoods
- Flooring
- Austin, TX
About this business
Location details
5715 York Bridge Cir, 106, Austin, TX, 78749, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We deeply regret getting into contract with Luma hardwood floors aka The hardwood agency. They asked us to pay $50k 3 months in advance as this is a custom order. When the day of installation arrived, Guillermo Firagi who owns this agency delayed the response for 10 days after multiple follow ups he informed us the stock did not arrive and we can opt to cancel the order and we will receive the refund. After all this inconvenience now more than a month, he doesn’t pick our calls and there is no response on our refund. This lo... read more
I would never recommend Luma to anyone. I beg you to ask around town and I guarantee you’ll find someone who is unhappy with this company. Guillermo is a great salesman. But do not expect ownership of the flooring install, standing behind the quality of the wood, the quality of his crew’s install or for him to provide viable solutions to any problems that arise. I believe that whatever good intentions Guillermo had a business maybe took a downward spiral when he got too much work and couldn't follow through. We were sol... read more
Frequently asked questions about Luma Hardwoods
How is Luma Hardwoods rated?
Luma Hardwoods has a 3.9 star rating with 9 reviews.
When is Luma Hardwoods open?
Luma Hardwoods is closed now. It will open on Monday at 9:00 a.m.
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