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Luigi's Pizza

4.1

About this business

Location details

37 N Broadway, Geneva, OH, 44041, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1294 reviews
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Summer Moretti's profile image
Summer Moretti 
4 years ago

My food was undercooked. Then “replaced” my same food and then was left a nasty voicemail because I sent back half the raw sandwich because the other half was in the trash. I was mot digging in the trash and the driver left anyway so. 

Tiffany Kirk's profile image
Tiffany Kirk 
4 years ago

Takes way to long for delivery, last time we ordered it took over 2 hours and they just laughed at us when we inquired how much longer it would be. Will never order from there again, terrible consumer service 👎 

Sparkles Kiki's profile image
Sparkles Kiki 
4 years ago
Artie Shaffer's profile image
Artie Shaffer 
4 years ago

Long time customer very disappointed with the food we received tonight! Wings so full of grease, it spurted clear across the table. Nochos n tacos soaked in grease. Everything is two dollars more than it was. Called to let him know, he told me to go to fn domino's! $50. we spent! So after 5 yrs of being a steady customer, we're greased out! NASTIEST FOOD I'VE EVER GOTTEN! !! SAD! Asked to keep it local, lmao! Very Disappointed! !! 

Suzanne Dawn-Marie's profile image
Suzanne Dawn-Marie 
recommend  Recommended
4 years ago

We ordered our food to be delivered. Friendly staff on the phone. An hour and a half passed and we still didn’t receive our order, so we called to check. They were very polite and informed us there was only one driver tonight... that’s okay, it was worth the wait. The delivery girl was very nice, and she showed up with some complimentary items and apologized for the wait. All the food was fresh, which means they didn’t make it as soon as possible and leave it in a window until the driver could get to it like most other resta... read more

Kayla Shankland's profile image
Kayla Shankland 
4 years ago

Ordered pizza 2 hours ago and they never delivered it. Tried to call twice now and they won’t answer the phone, this is our first time in GOTL, definitely won’t ever attempt to order from them again. 

Shanna Kiki Dingess's profile image
Shanna Kiki Dingess 
4 years ago

still waiting for my order and hour and a half later. I called and politely asked what's goin on with my order. kid said your not the only one with an order I'm going to need ur name. I give it to him and he says he'll send it out when his driver comes back. poor customer service. I will no longer order from this place. 

Alliyah Young's profile image
Alliyah Young 
4 years ago

they are rude when you call them to complain about something.dont wanna listen on orders put they want on there. this will be the last time I order from them. 

Emily Elizabeth's profile image
Emily Elizabeth 
4 years ago

Customer service is GARBAGE. 2 and a half hours of waiting for pizza and when we call to check on our order which hasn’t even left the place yet, they refuse to refund the 20% tip and then hung up on us. When we went in they demanded we leave. She took her mask down to raise her voice and only then was I “trespassing” because I didn’t have my mask on. When the customer behind me was not wearing a mask. They refused to acknowledge they were in the wrong. And refuses to do anything to correct the situation until we demanded a ... read more

Frequently asked questions about Luigi's Pizza

How is Luigi's Pizza rated?

Luigi's Pizza has a 4.1 star rating with 294 reviews. 

When is Luigi's Pizza open?

Luigi's Pizza is open now. It will close at 6:00 p.m.  

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