Lucy’s Cake Shop Inc

50th 

on Citysearch

16 years ago

If cake is being delivered make sure someone is there when it's delivered. – Went to buy cake for my parents 50th anniversary. I had already purchased a cake top somewhere else. When the cake was ordered I was told I could bring the top when I paid the balance, so I did. I kept telling the girl here is the top. Called to set up time for delivery, after asking me a few questions, he said he would deliver the cake between 4 and 5. I asked him if he knew what time between 4 and 5 so I could make sure someone was there. He said ... read more

OMMR 

on Citysearch

16 years ago

Highly Recommended.........The Best!! – I have been using Lucy's Cake Shops before my grandchildren were born and they are now teenagers. I always get compliments from people that attend their parties. Even for my son's 34th birthday I took them a picture of him at his favorite sport (he on his boat fishing) and they made it look so real on the cake. For my brother's wedding I also had them bake the wedding cake. As it turns out on the day of the wedding we had ice in San Antonio and no one could get around the city. Well th... read more

StephanPhilippi 

on Citysearch

16 years ago

Best cakes in Texas Period – I for one am proud of the products and customer relations that I have received from Lucy's Cake Shop in the past 6 years. Every occasion from Birthday's to Anniversary's to Company Parties the cakes have always exceeded our expectations. In today's need to save money and for the convience you would think the prices would be greater than what they are. My hat's off to you and your crew for making all of my Special Occasions.... Memorable!!!!!!! 

csmartin 

on Citysearch

16 years ago

Great for Birthdays, not recommened for Weddings. – We have been purchasing cakes from Lucy's cake shop for birthdays and special occassions for over 20 years w/o any problems. However recently we purchased a Wedding Cake/Grooms Cake and were very disappointed. For such an occassion you'd think service could be as good or better than times past, but it wasnt the presentation was poor, and not what would be expected. And when the issues we felt to be unexceptable were addressed, the treatment we recieved from the employees an... read more

crr321 

on Citysearch

17 years ago

Worst Service and Product Ever. Dont even waste your time at this place – Absolutely the worst customer service and product I have ever had. Ordered cake for wedding confirmed delivery time at least 5 seperate times. Cake showed up over 3 hours late and this after having to call where the owner threatened to not even deliver the cake at all. Then cake showed up finally, looked terriable and wasnt even squared. The cake was on a board covered with paper that didnt even match. When called to get answers and a fix to the proble... read more

salatinfem 

on Citysearch

19 years ago

Great cakes! – I have never had any problems with them. Their cakes are great -- absolutely fabulous and just perfect for the money. One thing they can use is some improvement in their customer service, otherwise Lucy's cakes ROCK! 

gogodzilla 

on Citysearch

19 years ago

I got ripped off – Recently got a 1/4 sheet cake. They said it would cost $17.00 plus $10.00 for extra icing ($27.00). Went to pick up the cake and saw that the man next to me got a 1/2 sheet cake with lots of icing and some extra plastic toys on the cake for $25.00. My cake had less icing than any other I had ordered from them. It had no roses only had white icing with an orange silouette of a longhorn drawn freehanded in the middle. Had the words "Goodbye Sara, we will miss you". That is what I paid extra icing for? The ca... read more