This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Lucca Wood Fired Pizza
- Pizza
- Victor, NY
About this business
Welcome to Lucca Wood-Fire Bistro, located in the village of Victor. Lucca serves up Victor's best wood-fired pizza, paninis, chicken wings and salads. At Lucca, every dish is created using only the freshest, finest ingredients. We hand prepare and hand toss every pizza and use only fresh toppings just for you. Lucca is proud of its outstanding menu and friendly service.
Location details
90 W Main St, Victor, NY, 14564, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Thank you for bringing this to my attention. First and for most, I apologize if there was a miscommunication or my conduct was taken harshly. Our website and our policy on the door clearly states we do not allow parties larger than eight. I apologize for the inconvenience, the restaurant is small and that is why we keep to this policy and why you were advised of it on the phone. I am glad to hear 650 was able to accommodate your party. If you would like further explanation on why we have our policies, please feel free to ema... read more
Business response:
I am very sorry to hear about this. I would like to apologize to you and your family for this experience. I have voided your credit charge and you will not be charged any thing for your visit. Again I am very sorry about this. I will make sure my staff is better trained to deal with a situation like this in the future. If you would like I am more than willing to pay for the dry cleaning of the damaged clothes.
The food is ALWAYS SO GOOD!
Every time I come here I have the best food and service. Even when I come alone after a long day, I get treated amazingly. This will always be my number one! ❤️
Always excellent meal. Crust here is perfect. The pizza chips with the artichoke dip were phenomenal!
Best Arancini Balls and Pizza in town!
Best wood fire pizza around in my family’s opinion 🍕🍕🍕
Frequently asked questions about Lucca Wood Fired Pizza
How is Lucca Wood Fired Pizza rated?
Lucca Wood Fired Pizza has a 4.5 star rating with 615 reviews.
When is Lucca Wood Fired Pizza open?
Lucca Wood Fired Pizza is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com