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1504 Buddy Holly Ave, Lubbock, TX, 79401, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 1:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Going on 3 hours of waiting!! We were skipped multiple times and the doctor didn't care that we were either. The staff obviously did not know how to do their job.
Worst 2 hrs waisted Still didn’t get seen My poor kids were tired of waiting
The people there a very nice but I’m having problems with them sending my Claim in to my insurance. It’s been well over a month now, they say they’ve done it but no claims yet to my insurance! Over 1k we’d be getting back that is NEEDED during these hard times!! Just bc i oaid in full doesn’t mean u can keep it all when I’m owed some back!!
Dr. Kennel was very nice and thorough but their billing practices are very frustrating. We overpaid so our insurance issued a refund check written to Lubbock kids dental. I have called 6 times now and left 2 messages regarding our refund payment. The first time I called 4 weeks ago I was told my check would be mailed by the end of the week because they had just received the check from my insurance company. I have since called 5 more times and have not had calls returned by the billing person. I have offered to come by and pi... read more
Dr. Kennel is amazing with my kids!
I recommend it 100% , my kids loved the assistants and doctor kennel! they were so nice and patient with my very active kids !
They did a really great job I am very impressed They do well with kids & they get the job done right 👍🏻 We will continue to go back
Dr. Kennel and Robin (dental assistant) were amazing with my grandson today! I’m so grateful to have brought him here. We will be back! Thank you!! 😊
My four year old couldn't eat or drink after midnight for her surgery the following day at 12:40. The hospital called us at nearly 5pm saying they were ready for her. That means she wouldn't have ate or drank for over 17 hours. There were 5 people in front of us waiting to be seen , one had been there since 8:30 and another since 10:30. There were little kids crying, restless, hungry. worst experience ever. We will not be back. There should definitely be a look into how appointments are set at the surgical center.
Lubbock Kids Dental has a 3.8 star rating with 168 reviews.
Lubbock Kids Dental is closed now. It will open tomorrow at 9:00 a.m.
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