Lubbock Integrative Medical Associates

Anonymous 

on Wellness

11 years ago

Was this provider's office easy to locate? Absolutely! It couldn't have been easier! Did they follow up with you after your appointment? Yes, they made sure I had everything I needed! Is this provider easy to reach in an emergency? Somewhat, they eventually called me back Is this provider willing to pursue advice from other providers when necessary? Yes, they were willing to ask for advice when necessary Is this provider's business conveniently located? Absolutely! It is right off the freeway and close to everthing 

Anonymous 

on Wellness

11 years ago

Has this provider ever cancelled your appointment on you last minute? Never, they are very reliable. Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. Are you confident that this provider will continue working with you until a solution is reached? Yes, I know I can count on them to find a solution Is this business in a safe neighborhood? Yes, it was in a safe enough neighborhood Were you able to relax during your appointment? Y... read more

Anonymous 

on Wellness

11 years ago

Was this provider argumentative or easily angered? No, they were very calm and understanding Is this business in a safe neighborhood? Yes, it was in a safe enough neighborhood Is this provider willing to pursue advice from other providers when necessary? No, and they didn't want me to seek anyone else's opinion Did this provider answer all of your questions? Every question I had was answered thoroughly 

Anonymous 

on Wellness

11 years ago

Did this provider use excessive foul language? Not at all! They are always respectful and courteous! Was there annoying music playing while you waited or during your visit? No, if they had music on it was very soothing Does this provider always take that extra step to make you feel special? Absolutely, they always make me feel like I'm their only patient. Did this provider ever dismiss your concerns as unimportant? No, they take every concern of mine seriously Has this provider ever cancelled your appointment on you last min... read more

Anonymous 

on Wellness

11 years ago

Does this provider welcome questions? Yes, they don't mind answering my questions Did this provider wear an obnoxious cologne? Not at all, their cologne smelled great Did you feel safe in this provider's care? Absolutely! I knew I was being cared for by an expert! Does this provider have a good professional reputation within your community? Definitely! Everyone knows they are the best around! Does this provider have helpful information available online? No, just a basic listings page 

Anonymous 

on Wellness

12 years ago

Was this provider's office too cold? No, it was fine 

Danielle Youngquist 

on Wellness

12 years ago

Was this provider sympathetic to your situation? Yes! They went above and beyond to make me feel special and respected Did this provider seem irritated to be working with you? Not at all, they were glad to help me with anything I needed Was there annoying music playing while you waited or during your visit? No, there was no annoying music Is this provider willing to pursue advice from other providers when necessary? Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary Has this pro... read more

Anonymous 

on Wellness

12 years ago

Did this provider have an entertaining selection of waiting room magazines? No, there weren't many to choose from Does this provider promptly return your phone calls? Yes Did you feel like this provider's office was understaffed? No, they were fully staffed Did this provider use excessive foul language? Not at all! They are always respectful and courteous! Was this provider friendly? Yes 

Stacey Rogers 

on Wellness

12 years ago

Did this provider thoroughly explain the risks and benefits of your treatment? Yes, they made sure I had all the information I needed to make a decision Were you able to get answers to simple questions from this provider without scheduling an appointment? Absolutely! I'm always able to get my questions answered over the phone right away! Did this provider promise services he/she couldn't provide? Not at all! They exceeded my expectations Has this provider ever cancelled your appointment on you last minute? Never, they are ve... read more