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Lowe's Home Improvement

4.2

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

2842 S Western Ave, Marion, IN, 46953, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.21,993 reviews
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Debbie York Ivey's profile image
Debbie York Ivey 
5 years ago

HORRIBLE customer service experience with my local Lowe's!! Bought a stove, scheduled delivery, 5 people put their lives on hold and waited ALL DAY for the delivery (because Lowe's refused to provide a time estimate) only to be told at 7:30pm (after four phone calls) that the stove will NOT be delivered today because it is out of stock, on order and the delivery will have to be rescheduled. REALLY??!! 

Elizabeth Philipp's profile image
Elizabeth Philipp 
6 years ago
Jo Ann Feldmeier Helms's profile image
Jo Ann Feldmeier Helms 
recommend  Recommended
6 years ago

always helpful. always someone to help 

Misty Ray's profile image
Misty Ray 
recommend  Recommended
6 years ago

I love how they have been helping me renovated my home-my kitchen is beautiful! But Lowe's-you might never want to sell to my sister, Heather Renae Ray of Logansport, IN-she calls your materials "trash" and says my home needs to be torn down now as it is "ruined by using trash materials from Lowe's." Don't worry-I don't believe that for one minute!! Thank you so much. TBH: Heather is very psychotic-she lives in a group home suffering from BPD, MPD, schizophrenia, and kleptomania. I cut her out of my life three years ago for ... read more

Jeremy W Miner's profile image
Jeremy W Miner 
7 years ago

Worst customer service I’ve ever experienced with a hardware business. They dropped the massive proverbial ball 18 months ago with a botched flooring install. Now they dropped it on a hot water tank install. I’ve been waiting 7 days now and when I reach out to the subcontractor about why he wasn’t showing up he tells me he got a cancellation message from Lowe’s! So now I’m 7 days no hot water and no install time in sight � I only went back there because they carry the brand I wanted, AO Smith. What a disappointment that such... read more

Jared Chambers's profile image
Jared Chambers 
7 years ago

Worst ever! I paid extra to go through Lowe's so I'd have someone there to make sure the contractor THEY hired would do the work. I couldn't have been more wrong. They sent out the worst contractor (A1 Construction). I paid $7,000 for a deck that they started in October, but I still can't get it finished. They set up appointments that they either don't show up for at all, or they stop by for 30 minutes and leave a note saying they'll be back next week to actually work on it. Spoiler alert, they won't. Since Lowe's got their ... read more

Bryan Jones's profile image
Bryan Jones 
7 years ago

It's just not big enough, the selection is poor. It's the only big box home improvement center in Marion you would think they would offer more. I have spent thousands of dollars there since November, but there are days I walk away empty handed and have to drive 30 miles to Menards. 

Kathy Nicholson's profile image
Kathy Nicholson 
7 years ago
Heather Williams's profile image
Heather Williams 
7 years ago

We ordered carpet and the carpet was supposed to be installed today between 8am-noon, here it is almost 3pm and still have not showed or received a phone call! Every time I call customer service they put me on hold to call the installers and they can’t get ahold of them either!! Worst service either! Now a day off has been completely wasted and who knows if our carpet will even ever get installed at this point!! 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.2 star rating with 1,993 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 8:00 a.m. 

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