Lowe's Home Improvement's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Lowe's Home Improvement

3.9

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Suwanee, GA Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

3580 Peachtree Pkwy, Suwanee, GA, 30024, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.91,314 reviews
Select a rating
Simon Butler's profile image
Simon Butler 
4 years ago

Very poor (almost non-existent) customer service. We went in to purchase a grill and smoker. The few members of staff there we managed to speak to were trying to help, but there are simply not enough staff. We required assistance to help us put an order together. After several tannoy announcements still nobody came to help. After waiting around for 20/30 minutes we asked to see the manager who “was not on site” (or hiding). Just a big disappointment. You do wonder how these firms stay in business! Won’t be returning to this ... read more

Pete Snow's profile image
Pete Snow 
5 years ago
Lillian Reed's profile image
Lillian Reed 
6 years ago

Awesome customer service in appliance department. 

Lea Brown Anderson's profile image
Lea Brown Anderson 
6 years ago

Absolute worst customer service. Ordered a shop vac online to be picked up during the Black Friday sale. Go to pick it up and being the only person in line no one paid me any attention. Two associates were to busy talking. Finally after finishing their conversation they go to the back to get the shop vac I ordered. Keep in mind there are the same shop vacs all around but the associate chose to get it from the back. Get home and it’s a used shop vac that’s been returned. The bags had been cut. The shop vac itself is partially... read more

Andrea Rosenblum's profile image
Andrea Rosenblum 
7 years ago
Gayathri R Kaushik's profile image
Gayathri R Kaushik 
7 years ago

We wanted to get some help with a connector and waited at customer service to get us someone who could help find it. The customer service rep called for someone and we waited for 10 min. Then we followed her and walked to plumbing and she asked us to press the need help button and we waited another 10 min. Then we walked around there to find someone to help. Couldn't find any employee who was in charge of plumbing section. The store barely had 2 customers. WORST CUSTOMER SERVICE and EXPERIENCE EVER!!! Going to stick to Home ... read more

Buck Aroo's profile image
Buck Aroo 
7 years ago
Jay Riemer's profile image
Jay Riemer 
8 years ago
Arlene Caporiccio Ball's profile image
Arlene Caporiccio Ball 
8 years ago

I purchased a washing machine at this location on July 4th. Andrew was invaluable in helping me narrow down choices and get prompt delivery. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.9 star rating with 1,314 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com