Lowe's Home Improvement's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Lowe's Home Improvement

4.1

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes... read more

Location details

186 N Cleveland Massillon Rd, Fairlawn, OH, 44333, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 7:00 p.m.
4.11,296 reviews
Select a rating
McKenna Mondt's profile image
McKenna Mondt 
2 years ago

Hands down, the most frustrating shopping experience I've had. If I could give 0 stars I would. I took my grandma to pick out a new washer and dryer. She picked out ones she liked, then asked to put it on her Lowe's credit card. She didn't have the physical card with her and the employees ASSURED her that wouldn't be a problem, they could look it up. Surprise, they found her card was "expired" and told her she needed a new one. They opened a new one and gave her 1/3 of he… See more 

Ashley Imber's profile image
Ashley Imber 
3 years ago

I ordered a washer and dryer online. Said it would arrive at the Mansfield Ohio store in 3 days. Perfect. Checked out and everything was good. After 3 days I checked the order status which bumped it to 14 days. Whatever that’s fine. After the 14 days I got the ready for pickup at that morning. After work about 3 we went to retrieve my items. Went to the service desk told her I had an online order and gave her the order number. She said the manager won’t be back til after brea… See more 

Sandy Wingler's profile image
Sandy Wingler 
4 years ago

Will never shop there ever went in gave cash for a refrigerator supost to deliver twice never made it so my food all went bad didn't care manager said he would call me back yes never happen !!! Never again 

Shelley Schmitt Shupp's profile image
Shelley Schmitt Shupp 
4 years ago

there for 45 minutes and NOT one person came to the appliance dept. I was ready to purchase a new refrigerator and stove...guess they DON'T want my stimulus money😞 

Robert Crabtree's profile image
Robert Crabtree 
4 years ago

The tale of 2 stores. Menard Marion, all associates in masks for covid19. Protocol includes wiping down keypad between customers. I spend thousands as a contractor there. Lowes Marion? Incredible. Cashier at uscan comes running. "I can check you out up here." You can back up 6 to 8 paces, I'm good." To my horror her stretched out mask was hanging low on her face. As I scanned my items. I hear a scream. From the front of the store at her station she has pulled her mask down under her chin. "I am open! I can ring you out!" The... read more

Kathrine Tilley's profile image
Kathrine Tilley 
4 years ago

I ordered replacement windows with Makenzie. we made it through the entire order and she said oops these are new construction windows. I specifically asked if that would cause any issues with installation. Mackenzie said no, so we went ahead with the order. A professional installer came today. The inside of the windows are fine, but there are gaps under each window on the outside. I ordered a bathroom window from home depot and there are no gaps with that one, it is just the Lowes windows. When talking to Mackenzie over the ... read more

Ashley Nicole's profile image
Ashley Nicole 
4 years ago

The 3rd party delivery service that Lowe’s uses (Retail Direct) is TERRIBLE. I was supposed to have a refrigerator delivered today between 7:45-11:45. I had to call off work to wait on it. At noon, they still weren’t here. After making multiple phone calls, it was discovered that my order was “pulled back” (a manager didn’t even know what that meant?) So I wasted 4hrs waiting on something that never showed up. And there was ZERO communication about it! Neither Lowe’s, the distribution center, nor Retail Direct even bothered ... read more

Ada Noble's profile image
Ada Noble 
recommend  Recommended
4 years ago

I had a horrible time with my online order and finally called the store. Jessica, manager on duty, resolved the issue. She handled a very frustrated customer with patience and understanding. Thank you😊 

Patty Castle's profile image
Patty Castle 
5 years ago

it's pretty sad when a friend went there wearing a mask and got fun of. That is very sad. Shame on you. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.1 star rating with 1,296 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com