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Lowe's Home Improvement

4.2

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Matthews, NC Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

2115 Matthews Township Pkwy, Matthews, NC, 28105, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.21,481 reviews
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James Donovan's profile image
James Donovan 
7 years ago
Bonnie Robinson Reeder's profile image
Bonnie Robinson Reeder 
7 years ago

It took 30 minutes to get somebody to help me with light bulbs....next time I will got to home depot. 

Robbie Ann Havens's profile image
Robbie Ann Havens 
7 years ago
Dan Warren's profile image
Dan Warren 
7 years ago
Susan Swanner Alford's profile image
Susan Swanner Alford 
7 years ago

I had an excellent experience at Lowe's yesterday. Every associate I spoke to was friendly and helpful. 

Chris S. Cave's profile image
Chris S. Cave 
8 years ago

Absolutely the worst buying experience & customer service wife and I have ever received. Employees at all levels are short, unprofessional and just don't care about guests. Has been over 3 months since ordering a door and nothing but disappointments. Not one phone call from the store for an explanation. Will never shop at Lowes again!!!! 

Cliff Sutton's profile image
Cliff Sutton 
8 years ago
Kelly Reed Keeling's profile image
Kelly Reed Keeling 
8 years ago

Unbelievable that customer service is not even making eye contact with customers waiting line for 10 minutes and then 2 staff of 3 staff in customer service not busy walk away to go check a schedule and confer amongst themselves. A customer walks away to go figure things out himself. No explanation, no apology. Lowe's, you can do better. 

Rhonda Taylor's profile image
Rhonda Taylor 
9 years ago

Worst Customer Service! Bought a new washer and dryer for almost $1500 in February. Was dissatisfied with it within 30 days. Lowe's will not honor their own written policy for Returns and Refunds. Instead, they are giving me a total runaround. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.2 star rating with 1,481 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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