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Lowe's Home Improvement
- Home Improvements
- Poughkeepsie, NY
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Poughkeepsie, NY Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
1941 South Rd, Poughkeepsie, NY, 12601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
RecommendedGreat employees. Fast checkout services. Clean areas.
Poughkeepsie Lowe’s sucks. Picked up a tall storage cabinet, had to wait 15mins in the aisle for someone to come help me after asking twice, then waited outside of Lowe’s for someone to help us load it in the car. Before someone came to help, 2 civilians came to help. Lug it home, find out it’s missing a main piece/door. They tell me my 2 options are for them to either deliver the missing piece for a $65 FEE (mind you I live 5 mins away) or they pick up my return for a $65 FEE. Terrible customer service. You can bet I’ll be ... read more
Lacking in customer service . It’s really sad I bought storage shelving one was 85lbs and the other 90.43 lbs I waited 20 minutes for help to put it in my car and nobody came to help . Finally I was just going to return the stuff and a little older lady was like let me try again still nobody came to help so she was like I will help you she was about 65 if not older .. The employees at the wappingers falls NY store should be ashamed of themselves. Lazy babies afraid to get alittle wet because of rain water.: never again
Terrible customer service and employees are clueless. Ordered $1500 worth of fence materials for pick up and took an hour for them to find the order after we arrived (waited for confirmation it was ready). Then ordered a new fridge- got email and call to confirm delivery date. No one showed and when called they said actual delivery in another 9 days, it was a computer error. Computers don't make errors- humans do. Complete disregard for my concerns and the fact they just waste my time. I will stick with smaller local stores.... read more
follow guidelines in Poughkeepsie for reduced capacity....they do not count people coming or going....Home Depot does it, you should too
Maria in appliances was great. we had a issue with our order and she had the problem fixed in less then a half hour. I was so shocked at her response and helpfulness.
https://www.facebook.com/events/511849456011428/?ti=icl
Horrible customer service. Inattentive to customer needs and questions. Poorly trained department staff.
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 3.9 star rating with 1,509 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is closed now. It will open at 6:00 a.m.
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