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Lowe's Home Improvement

4.0

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Richmond, VA Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

9490 W Broad St, Richmond, VA, 23294, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.01,503 reviews
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Elizabeth Templeman Wilson's profile image
Elizabeth Templeman Wilson 
7 years ago
Stan Nickel's profile image
Stan Nickel 
7 years ago
Gisela Heslop's profile image
Gisela Heslop 
7 years ago

Best customer service on multiple visits. I love a company that empowers its employees to do the right thing. Thank you, Lowe's. 

Lindy Verduci Dorfman's profile image
Lindy Verduci Dorfman 
7 years ago

Christmas is in 2 weeks and all I wanted was a bag of sand to fill up my kids basketball net. When the second person I asked refused to take me to the sand I gave up. He told me to find someone in that department to help me despite my insistence that I had already tried. Worst customer service ever! 

Brittany Burnett's profile image
Brittany Burnett 
7 years ago
Joseph Donchez's profile image
Joseph Donchez 
7 years ago
Leslie Jones's profile image
Leslie Jones 
8 years ago

I was susposed to meet the contractor at 3:15pm, it's is now 3:30 and he is not here. Talking about bad customer service. 

Ashley Tadlock Berry's profile image
Ashley Tadlock Berry 
8 years ago

Reason for a 1 rating is we bought a washer dryer a year ago and got the extra warrenty on it. Well unfortunately the washer has broke it has been a week and a half. The warrenty people call said they didn't even get the work order for 3 damn days and of course canceled the original appointment cause they needed to order the part before they come out which takes 1-3 business days finally got a call back after 2 more days that the warrenty people can't even get out to my house until Saturday between 1-6 a 6 hour window on a f... read more

Cindy Jones Reynolds's profile image
Cindy Jones Reynolds 
8 years ago

Very nice and helpful. Went into pick out new flooring for kitchen. Young man was very knowledgeable and helpful. Set us up with contractor for guidance and installation. Always have good experiences when we go there. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 1,503 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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