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Lowe's Home Improvement

4.0

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Richmond, VA Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

9490 W Broad St, Richmond, VA, 23294, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.01,503 reviews
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Forrest Urban Jr's profile image
Forrest Urban Jr 
4 years ago

I've been shopping at this lowes for over 30 years and just had the worst customer experience ever. I needed one 8ft section of vinyl flooring cut after 2 lowes employees told me they would get someone and 30 mins later the manager shows up and says he won't cut it for me. cause he doesn't have time. it's take 5 mins. and was really rude about it. 

Madge Hall Vosteen's profile image
Madge Hall Vosteen 
recommend  Recommended
4 years ago

Had a long list to purchase in a short amount of time. Each time we needed help, there was an associate nearby and available. 

Kacy Mosby's profile image
Kacy Mosby 
recommend  Recommended
4 years ago

DIY HEAVEN!!! GREAT STAFF TOO. 

Lydia Hand Grace's profile image
Lydia Hand Grace 
5 years ago

Helpful and friendly employees 

Dennis Abbate's profile image
Dennis Abbate 
5 years ago

highlights of the Lowe's home improvement is the good attitude of the employees 

Michael Wolfe's profile image
Michael Wolfe 
5 years ago

horrible customer service. will not be back 

Karen Burton Austin's profile image
Karen Burton Austin 
6 years ago

Poor customer service. Nobody around to help load 50 pound plywood. 

Floyd Trail's profile image
Floyd Trail 
6 years ago

We are in the Lawn & Garden and my wife had set a cart with items on it , out of the way. This worker comes up and sighs at seeing the cart. He was going to put cardboard on an empty cart. I told him it was my wife’s. He goes and gets the cardboard and almost knocks the plants off the cart. And then when she walks up and tells him that it was hers, he takes the cart and shoves it away from him and it spins around. I spoke up and said “you’ve got bit of an attitude “. He doesn’t say anything and just keeps throwing cardboard ... read more

Becky White Schmidt's profile image
Becky White Schmidt 
7 years ago

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 1,503 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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