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Lowe's Home Improvement

4.0

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

400 West Army Trail Road, Carol Stream, IL, 60188, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.01,685 reviews
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Shannon Leslie's profile image
Shannon Leslie 
5 years ago

Your store in Carol Stream, IL today around 2 pm ish, the CASHIERS , women, were wearing masks that were completely loose and open on top, falling down and NOT good to prevent Covid. I am older and high risk. Not cool! 

Curt Roy's profile image
Curt Roy 
5 years ago

Tried to order 3 separate window coverings today online but had a few specific questions. I called their 1-800 # and was on hold for 15 minutes and hung up. Tried calling my local store and no one answered in the blinds dept. So, I drove to the store with all the details in hand for what I wanted to order. At the store no one was available to help. Lowes makes it so difficult to do business with them. I ordered $800 worth of blinds from HD. 

Steve Khoa Pham's profile image
Steve Khoa Pham 
5 years ago

You guys screw me up. Had delivery on Saturday ( 4/11 ) for my fridge with ice maker but the 2 delivery guys said they don’t know how to install the ice maker. Set up another appointment on Monday ( between 8:30 and 9:30am ) but I never hear anyone call me. Called you guys and spent 30 mins and someone hang off the phone on me. 

Tom McNeill's profile image
Tom McNeill 
6 years ago

I’m a VET, ❤️ the Vets parking only,not to mention Veterans discount for all your products, And the “Thank you for your service “ when I leave. 

Michael J Summerville's profile image
Michael J Summerville 
6 years ago
Nicole Rudzitis's profile image
Nicole Rudzitis 
6 years ago

The worst store in the area. Everyone is rude, no help, and terrible customer service. I will literally never shop here again. Blinds department is TERRIBLE 

Robert Dudzik's profile image
Robert Dudzik 
7 years ago

Bought a replacement Key for one of our cars and took it over to Lowes to have them cut the key. They flat out refused and couldn't give me a sufficient explanation as to why not!!! I got a recommendation from a guy at O'reilly's auto parts store to go to ACE HARDWARE!!! Guess what they did?? ACE HARDWARE cut my key for FREE!!!!! Lowes you SUCK!!! I guess I'll shop ACE HARDWARE from now on!!! ACE HARDWARE ROCKS!!!!!!! 

Diane Evelyn's profile image
Diane Evelyn 
7 years ago

Store pickups have been inaccurate, with emails telling me to pick up items but nothing is available when I go to the store. Some workers are rude and act like they are inconvenienced by me asking for help finding items in the store. 

Yeliz Bilgi's profile image
Yeliz Bilgi 
7 years ago

So I wanted to price match an item, and this store lied to my face and told me the item is on clearance and they wouldn't honor the price. I understand the policy, that they don't price match clearance items. But I texted cooperate and woke to Megan and she confirmed the item is NOT ON CLEARANCE and I could price match it. I went there a second time and showed proof but they still wouldn't honor the lower price. Rude! Disrespectful! I'm going to a different store. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 1,685 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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