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Lowe's Home Improvement

4.0

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Austell, GA Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

1717 East-West Connector, Austell, GA, 30106, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.02,144 reviews
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Jada Hutcheson Clower's profile image
Jada Hutcheson Clower 
4 years ago

This was THE WORST experience I’ve ever had! I will NEVER do business with them again. Period. 

Bob Schimenti's profile image
Bob Schimenti 
5 years ago
Barbara Elizabeth's profile image
Barbara Elizabeth 
5 years ago

We did a grill pick up (ours died over the winter) at Lowe’s this morning, and it was a nightmare. It was supposed to be curbside pickup to reduce contact, but like no. They were totally unprepared. They weren’t even pretending social distancing was a thing. Employees were unhelpful, but also in our faces. Masks pulled down on the few that were wearing a mask. It’s a legit dangerous situation and they should close if they can’t handle this better. It was the last time we’ll shop at a Lowe’s, and I’d recommend that if you nee... read more

Paulette Mukoro's profile image
Paulette Mukoro 
5 years ago

Terrible place to shop...Customer service 0% 

Mark Perry's profile image
Mark Perry 
6 years ago

POORLY TRAINED AND DEFINITELY NOT CUSTOMER SERVICE ORIENTED IN THE NURSERY DEPT. GO TO SOME PLACE THAT DOES MORE THAN TAKE YOUR MONEY AND SWEEP YOU OUT THE DOOR! THERE WERE 3 PEOPLE INCLUDING ME AT THE EAST-WEST LOCATION ASKING FOR A MANGER WHEN I WAS THERE. SHOULD HAVE LEFT BEFORE BUYING ANYTHING BECAUSE WHEN I WALKED IN THRU THE NURSERY ENTRANCE THERE WERE 4 EMPLOYEES HUDDLED UP COMPLAINING ABOUT SOMETHING WHEN I WALKED BY. PROBABLY ABOUT A CUSTOMER THAT WANTED SOME HELP WITH A PURCHASE. HEAVEN FORBID! 

Nelscine Ellis's profile image
Nelscine Ellis 
7 years ago

Excellent customer service. 

Daniel Herb Zabel's profile image
Daniel Herb Zabel 
7 years ago

Awful! 

Billy Newton's profile image
Billy Newton 
7 years ago

Very bad experience with the delivery service , after they failed multiple times at making my delivery I just went and canceled my order . Lowe’s it looks like y’all really need to look into your delivery service or you’re going to lose more business . 

Skye Gonzalez's profile image
Skye Gonzalez 
7 years ago

If I could give you less then 1 I would. Your delivery is the worst and your manager for delivery changed our day because he was upset about us not answering his phone call promptly. They had already not show up once because they use JB Hunt and the driver ran out of hours. We have been two weeks without a washer and dryer. I want your district managers information. Totally discussed with Lowe's, don't use them. � 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 2,144 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 6:00 a.m. 

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