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Lowe's Home Improvement
- Home Improvements
- New York, NY
About this business
Location details
2008 Broadway, New York, NY, 10023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible store. Non existent customer service in the UWS store. Save yourself time and go somewhere else
Lowe’s store in Patterson N.J. has the worst customer service! They made us wait a week for a new dryer only to call us at 630 AM to say it’s damaged and we have to wait another week for a replacement. We took a chance that it was only cosmetic but upon delivery it was horribly dented with wires exposed. Now they keep leaving us on hold while we try to get a new one. I should have trusted my gut and went with Home Depot
Lowe's in Manhattan is such a disappointment. Online it said this flooring was in stock so I went out of my way to the UWS store. It is not there and no one knows where it is. There is no one who deals with flooring there and no flooring expert. The closest person to that is supposed to call me and tell me where it is but 5 hours later no call. I guess I'll go to Home Depot or a flooring store. Lowe's outside of NYC - great. Lowe's inside NYC- tiny, no selection, and poor service!
I just want to say thank you so much for your incredible customer service. I went to your store on 68th and Broadway in NYC very discouraged after multiple horrible visits to Home Depot (I was treated like a woman who knew nothing simply because I wear a dress). The gentleman who helped me (Alfred) in Loews was phenomenal. He walked me through options, Googled questions I had on site and told me all of my options. He also gave me advice on what would be best based on the layout of my new apartment I just renovated. It was a ... read more
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 3.5 star rating with 187 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is closed now. It will open on Monday at 9:00 a.m.
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