Lowe's Home Improvement's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Lowe's Home Improvement

3.8

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

8755 Branch Ave, Piscataway, MD, 20735, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.82,096 reviews
Select a rating
Regina Hogan's profile image
Regina Hogan 
4 years ago

Terrible customer service! Rude staff, dirty 

Nik Tuck's profile image
Nik Tuck 
4 years ago

The customer service department needs help. Signage isn’t clear, curbside pickup takes by far longer than 15 minutes and they NEVER answer the phone at the customer service desk. Paint section didn’t have someone there for 30min until I FINALLY got the lady at customer service to call someone over the loud speaker. I know it’s a tough season but this is terrible. 

Ryisheed Wilson's profile image
Ryisheed Wilson 
4 years ago

Home Depot is way better at getting orders right the first time, and their customer service at least in my experience is far greater. I placed an order which contained 4 items, one of which are two 20gal footlockers which were not delivered on 28 July 2020. I asked where the footlockers were, the delivery team suggested I go pick the up. 28 July, I called the Clinton store from 3pm to 8pm, not one person answered the phone. 29 July contacted Lowe’s Customer Care, the rep stated he would get this squared away, set up a new de... read more

Charise Frye's profile image
Charise Frye 
4 years ago

This is the worst store ever!!! They have horrible customer service. We bought a lawnmower online for curbside pick up and we ended up having to pull our own order from the shelves. Then to make matters worse they sold my stove that was in stock and purchased 6/27 and SHOULD’VE been delivered 6/15. No call, no email, no response to my corporate complaint. Now corporate is saying it’s on back order and I’m without a stove until August!! I WILL NEVER SHOP HERE AGAIN!!! I’ll take my business to Home Depot from now on. 

Janet Scott's profile image
Janet Scott 
4 years ago

Lowe's employees at this location need to wear their mask. 

Cynthia Nwokekeh's profile image
Cynthia Nwokekeh 
4 years ago

The curbside pick up is a waste of time. I placed an order online for three packs of bamboo stakes. When I arrive to the store it took more than 15 minutes for anyone to pick up. Then my order was brought to me. I was given the order and told the receipt was in my email. When I got home I had one bag of bamboo stakes and was charge for three bags of bamboo stakes. I am now on a call trying to contact Lowe’s in Clinton and I have been on the line and pressed the #2 key to reach curbside pick up for 53 minutes and still no one... read more

David Paul's profile image
David Paul 
4 years ago
Catie Ware's profile image
Catie Ware 
5 years ago

I recommend avoiding this place. Horrible neighborhood. People on drugs wondering around behind the store. The people working inside could care less what you need or want. Positively disgusting. 

Karen Santiano's profile image
Karen Santiano 
5 years ago

this store needs to take a look at the Waldorf store. there the improvements have really been effective. Clinton store is dirty. too many associates just standing around, rude when asked s a question. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.8 star rating with 2,096 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com