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Lowe's Home Improvement

4.1

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local San Antonio, TX Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

5303 W Loop 1604 N, San Antonio, TX, 78253, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.13,232 reviews
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Paul H. Weseloh's profile image
Paul H. Weseloh 
4 years ago

Terrible customer service in appliances, apparently Lowe’s is doing so good they can turn people away. 

Ashley Diamond's profile image
Ashley Diamond 
4 years ago

Purchased my 3rd fan from Lowe's. My contractor gave up since there were part issues. I called at 5pm was on hold or disconnected until finally being successfully transferred to customer service around 6:45pm. I was informed because I did not purchase installation through Lowe's 3rd party they could not send out anyone to fix the problem, and I would have to take the whole fan down, bring in the faulty parts to exchange out. Very inconvenient, and they do not trouble shoot their own product. Not to mention Harbor breeze is o... read more

Alicia Chaidez's profile image
Alicia Chaidez 
4 years ago

WORST EXPERIENCE EVER!!! Alamo ranch Lowe’s is a JOKE!!! They sent me a used dryer, even though I paid for a new one, and the manager was as rude as the drivers. I had for different deli every dates, my washer was not handles gently and when I finally received my dryer it was dented. At that point I was done with Lowe’s. They brought me another “new” dryer this morning, not packaged at all, no plastic on it at all, even the instruction manuals weren’t in plastic. I called the store to speak with the manager, who only argued ... read more

Jorge Martinez's profile image
Jorge Martinez 
recommend  Recommended
4 years ago

Mostly helpful, have had issues here & there. But that happens everywhere. Overall not many complaints about this location. Their people are very good & helpful. They get to you fairly quickly to when you page for help. 

Kenneth Thibodeaux's profile image
Kenneth Thibodeaux 
recommend  Recommended
4 years ago

the people are great thats what makes a business. 

Javier Martinez-Abrego's profile image
Javier Martinez-Abrego 
4 years ago

Incompetent and rude supervisor at customer service desk. One more reason to make @thehomedepot my place to buy! 

Gina Pena's profile image
Gina Pena 
recommend  Recommended
4 years ago

With all that's going on it was great looking at all the plants. They had a great sale. Now I'm ready to go get some more 

Tammi Ramsey's profile image
Tammi Ramsey 
5 years ago

We have been regular customers of this Lowe’s for 3 years. Friendly, helpful and knowledgeable staff in all departments! 

Rocky Ortega Soto's profile image
Rocky Ortega Soto 
5 years ago

We had 7 keys made yesterday and NONE of them worked at all. (2 house keys, 5 garage keys.) Not even if you wiggled them and tried to maneuver them in different ways.... super frustrating! 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.1 star rating with 3,232 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 6:00 a.m. 

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