Lowe's Home Improvement's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Lowe's Home Improvement

3.9

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

200 Weis Ln, West Hazleton, PA, 18202, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 7:00 p.m.
3.91,799 reviews
Select a rating
Richie Serra's profile image
Richie Serra 
6 years ago

Once again I was a victim of the Lowes, Roulette. Will they get it right,or fail. This time they failed. Again :( Thanks to the customer service hot line, they managed to pacify me for at least a week. Hint, IF YOU GET IT RIGHT THE FIRST TIME< YOU WILL NOT EXPOSE YOUR ASSOCIATES TO THE PUBLIC BASHING!!! 

Scott Roberts's profile image
Scott Roberts 
6 years ago

We just had a dryer delivered. Very bad attitude and would not install the dryer. No one told us about the duct. Would not instAll the duct at all. Very unprofessional. Horrible. Never had a bad experience with others. What do older people do when they don't know how to install? Very SAD. 

Tiffany Ann's profile image
Tiffany Ann 
6 years ago

I just went to Lowe’s to pick up items for a Father’s Day present. I was outside trying to get bricks which were roped off. I went to the outside cashier Kat and waited while she checked people out before asking if she could call someone for help for me to which I got no response. More people showed up to be checked out so I waited again. Once she was done with the last customer I again asked if she could call someone for help. She picked up the phone and spoke to someone about an unrelated topic. I waited for her to hang up... read more

Chris Ackers's profile image
Chris Ackers 
6 years ago

If i can give a half a star. I would. I went looking for a toilet earlier and the person was a dick to me. Learn some respect. Treat customers good. Not like garbage. You guys need change. 

Katie Wilson's profile image
Katie Wilson 
6 years ago

No one knows how to expedite an order ... need better training 

Connie Hess's profile image
Connie Hess 
7 years ago
Jamie Rohrbach Price's profile image
Jamie Rohrbach Price 
7 years ago
Kim Calek Mccoy's profile image
Kim Calek Mccoy 
7 years ago

Bought brand new fridge in February 2018 with 5 year service plan. Have had whirlpool here 3x. He can't fix it. Called service contract they said call Lowe's because their delivery people caused the problem. Lowe's calls me. Woman very very cocky. She said not their problem. Now on phone with store manager. Getting no where. So I have a new fridge. Can't use the water or have ice made and no one wants to fix it. I knew I should have gone sone where else from the start. 

Harper Haynes's profile image
Harper Haynes 
7 years ago

I don't think anyone in this store knows the meaning of good customer service. The incompetence I had to deal with just to get my order worth thousands of dollars delivered to MY house is completely unreal. Apparently reading the delivery address on an order is too difficult for them that they try to deliver your order to someone else's house! Then when you call to complain and get your order they treat it as if it is no big deal. Apparently delivery issues must be common practice for them. Then to top it all off, you ask to... read more

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.9 star rating with 1,799 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com