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Lowe's Home Improvement

4.0

About this business

Location details

50 Narrows Shopping Center, Kingston, PA, 18704, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.02,169 reviews
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Bill B SoFine's profile image
Bill B SoFine 
3 years ago

I bought a brand new top of the line kitchen aid dishwasher. I was told a customer bought it and didn't like it and swapped it for a different model and it was in 100 condition including parts and my existing hoses and cords would fit. I got home and noticed parts missing. I preceeded to finish the installation the next night after having to go buy parts that weren't exchangeable from my old waser. (90 deg hose elbow vs 90 deg brass fitting) I get the unit hooked up and ready… See more 

Marita Pflug's profile image
Marita Pflug 
3 years ago

I bought a new washer/dryer set! Received a faulty dryer! Instead of exchanging it with a new one, I was told that I HAVE TO PURCHASE ANOTHER DRYER!! Then when they deliver the new one, they will exchange and refund the faulty dryer!! This is not very good customer service and ABSOLUTELY the last time I will make a purchase from Lowes. I will discourage anyone to do business with Lowes, unless you have $1000 laying around that you do not need for a couple of weeks!! SHAMEFUL!!! 

Mimi Shareen's profile image
Mimi Shareen 
3 years ago

Ordered a hood for a range and went to pick it up from the Turnersville, NJ store and was told it wasn’t there and at the Sicklerville, NJ store. I drove 40+ miles to pick up my purchase and left with nothing. Contacted the Sicklerville store and they were clueless as to why I received an email to go to the Turnersville store and not their store. Both locations showed no remorse and were nonchalant about my misfortune. Bottom line I have to contact corporate to discuss compen… See more 

Mariana Hernandez's profile image
Mariana Hernandez 
recommend  Recommended
3 years ago

Una gran tienda dónde encuentras lo que buscas excelente servicio 

Shannon Britt's profile image
Shannon Britt 
3 years ago

Dear Lowes, your delivery service is the most unhelpful service ever! We purchased a washer on Thursday night. We called the store it was coming from on Friday morning. After numerous calls to the store that just rang and rang with no answer, when we finally got a person we were told there was nothing they could do at the store level as far as helping with a delivery time. After talking to the dispatch company they were also not helpful. We were told we would get a call sayin… See more 

Bruce Hay's profile image
Bruce Hay 
3 years ago

So far have talked with six people about ordering a storage shed with installation. No one apparently knows a thing! 

Alyssa Hartley's profile image
Alyssa Hartley 
recommend  Recommended
3 years ago

Went in with my mom and son to pick out a new dryer, not only was the guy helping us very knowledgeable, while my son and mom went to the bathroom my son fell out of the cart. no one’s fault but his own he tried to jump into my moms arms and she lost her balance and they both fell to the ground. Employees were quick to help both my mom and child. Even came to check on us later. The manager even had a little special something for my boy. We look forward to more adventures … See more 

Geoff Mary Taylor's profile image
Geoff Mary Taylor 
3 years ago

Got a Christmas star for a Christmas present and it doesn’t work. Rhonda didn’t test it and refused to return it . While it wasn’t expensive it’s the point of the matter. Lowes has zero customer service. They would prefer to lose a customer over an 8 item . 

Jarrock Heard's profile image
Jarrock Heard 
recommend  Recommended
3 years ago

All 3 of your associates where very helpful. The 2 standing at the door did not wait for me to ask any questions, they came to me. Thanks 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 2,169 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 6:00 a.m. 

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