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Lowe's Home Improvement

4.0

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Syracuse, NY Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

131 Simon Dr, Syracuse, NY, 13224, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.02,031 reviews
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Lisa Otoupal Robel's profile image
Lisa Otoupal Robel 
4 years ago

I stood in line for over 15 minutes at the Garden Center, waiting for a manager to override a mistake a trainee had made. There was a person "training" her (literally just standing there) and he couldn't override the transaction. I went inside to find a manager, waited another 15 minutes, walked around the entire store, asking every employee I saw where the manager was ... they didn't know. Called from my car. The manager answered and said she was supposedly busy right where I had asked for her. This store has gone from bad ... read more

Dan DB Stolar's profile image
Dan DB Stolar 
4 years ago

managers are unprofessional 

Michael Bridges's profile image
Michael Bridges 
4 years ago

Didn't answer the phone for curbside pick up. The return area jammed with people with no social distancing. There needs to be separate lines for returns and shoppers under the current guidelines that way the employee outside knows where people are going. There needs to be more resources dedicated to customer service. Having employees stack online orders in a corral and tasking your customer service to sift thru it all to find someones order is ridiculous. To add to that the corral is towards the exit so he walked past me to ... read more

Heather Alivero's profile image
Heather Alivero 
5 years ago

Maria was great help buying appliances and gave excellent service! Would go buy appliances from her again for sure. 

Jr Garcia's profile image
Jr Garcia 
5 years ago

GOOD PLACE................. 

Debbie Cunningham-Fitzgerald's profile image
Debbie Cunningham-Fitzgerald 
5 years ago

We ordered a new front door the end of May. As of today the door has not been installed. When the door Finally came in the door hole where the handle was did not have a rounded hole. One side was square. They ordered another door that day which was the 23rd of August as a rush. It is now Sept. 18 and still no door. Door has already been paid for and they have been in no hurry to get this taken care of. It looks like now it will be winter when it gets put in. Very dissatisfied with lows. 😡 

Louis Huppé's profile image
Louis Huppé 
6 years ago

big, a lot of any things, 

Kelley Kriesel's profile image
Kelley Kriesel 
6 years ago

I am now going into my 3rd month waiting for my washing machine with no end in sight. 

Mary Ann Pierce's profile image
Mary Ann Pierce 
6 years ago

they are always helpful and help me find what I need. the people there arr friendly, too. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 2,031 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open tomorrow at 6:00 a.m. 

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