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Lowe's Home Improvement

4.0

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

260 Turnpike Rd #266, #266, Westborough, MA, 01581, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.01,016 reviews
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Cathy Zouval's profile image
Cathy Zouval 
4 years ago

I have been doing a kitchen update for a month. Purchased everything from Lowe’s. What a nightmare! Rarely do I enter the store and find a competent person with customer service skills - shutout to Patty at customer service and John in flooring and Nebal in appliances all in Westborough, MA. Those are the only 3 that I came across with skills Otherwise the entire system is flawed. If you are returning several items, system can’t tell you which card you charged. You need to pu… See more 

Melanie Borglund's profile image
Melanie Borglund 
5 years ago

Don't waste your time here. They can't handle their curbside pickup load. I sat calling and calling for 15min. Finally went into the store and waited again. Then I get home, and they had given me the wrong lids to the trash cans I bought. Have to go back now. TERRIBLE. Don't waste your time or money on this terribly run store. 

Melanie Newton's profile image
Melanie Newton 
5 years ago

Don't waste your time here. They can't handle their curbside pickup load. I sat calling and calling for 15min. Finally went into the store and waited again. Then I get home, and they had given me the wrong lids to the trash cans I bought. Have to go back now. TERRIBLE. Don't waste your time or money on this terribly run store. 

Frank Kahiga's profile image
Frank Kahiga 
5 years ago

I LOST MY WALLET IN YOUR PREMISES AND I NEED ASSISTANCE TO FIND. I HAVE LOST ALL MY PAYCHECK.. I'M SURE YOU CAN HELP.. 

Julie Talbot's profile image
Julie Talbot 
5 years ago

I’ve been waiting for over 2 months to have storm doors installed. The customer service at this store is appalling. I can’t even go into the experience at the store after they finally took measurements. It was a show, that’s for sure. The manager was no help. Then, Lowes actually called me to get the 2nd payment on the day the installer was supposedly coming and I said no call him first to make sure he’s showing up today. They told me they’d call me back. They never did. The… See more 

Julie Talbot's profile image
Julie Talbot 
5 years ago

I’ve been waiting for over 2 months to have storm doors installed. The customer service at this store is appalling. I can’t even go into the experience at the store after they finally took measurements. It was a show, that’s for sure. The manager was no help. Then, Lowes actually called me to get the 2nd payment on the day the installer was supposedly coming and I said no call him first to make sure he’s showing up today. They told me they’d call me back. They never did. The installer called me 2 hours later (15 minutes befo... read more

Andy Widen's profile image
Andy Widen 
6 years ago

Some of the worst customer service I have ever received. They could care less about the customer. 

Carl Trant's profile image
Carl Trant 
7 years ago
Mike Crimmings's profile image
Mike Crimmings 
7 years ago

Long lines...only three cashiers... Long lines...only three cashiers... 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 1,016 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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