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2801 S W S Young Dr, Killeen, TX, 76542, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
7/19/2026 6:00 pm I went in to buy 1 x6 x12 pressure treated lumber. Well, after 10 minutes looking for it, I found it on the back wall of the store. I went in the store with the intensions of buying 12 boards. Over $100 worth of wood, well that did'nt happen, i couldn"t find any empty carts to put the boards on. Every type of cart has some else stuff on them. You must think that I'm going to carry 12 12 foot boards in my hands. I finally and empty one in the parking lot, went back in just to see that the boards that i neede... read more
While checking out tonight at the Mocksville Lowe’s hardware store, I was trying to scan my license barcode for a military discount. I couldn’t cover the top barcode on the back of my license because I have arthritis in my fingers. My friend who was with me said let me cover it with the side of the register monitor and then try it again. An associate came over and said what are you doing? She told my friend to stop and move away, then she starts asking what are you doing? I started explaining and she said you can’t do that. ... read more
Buyer beware. Signed up in Quakertown PA for a Lowe's credit card because they said at the store that it was 6 months ZERO interest. 4 months into using the card for all purchases and paying it off before 6 months - I find out that I've been charged interest on all purchases under $299. This was never mentioned to me. Cancelled the card and will no longer use Quakertown store. May have even lost me as a Lowe's customer completely. Very bad business practices.
The Lowe's at New University Center delivery sucked. Waited all day, just to have it delivered by an elderly man that couldn't even unload the order. My teenage son had to unload 36 16x16 pavers from the back of a small truck and 3 4x8 sheets off of the small trailer that he had. I think this is some B.S. after charging me $69.99 for delivery.. REALLY??

After over a week of dealing with this order, my biggest takeaway is that poor communication and lack of follow-through appear to be part of the culture at Kent Lowe's store. The delivery delay was frustrating, but delays happen. What should never happen is changing a customer's delivery date without notification, failing to return calls, repeatedly promising updates that never come, and forcing customers to spend hours chasing information about their own order. What concerned me most was the lack of leadership accountabil... read more
If you’re a contractor, I would not use this store. I ordered materials to reroof a house, and everything was in stock. I scheduled a delivery date and lined up a crew to replace the roof a couple of days after the delivery. The night before delivery, I got a call saying their delivery truck was broken down and it would be delivered the following week. I rescheduled the crew. The afternoon before that new delivery, I received a text saying it was pushed out almost two more weeks. At that point, I called to pick up the materi... read more
I walked into a nearly empty Home Depot at 751 AM. I needed some help. I was looking for a very specific item in a huge store. Fortunately, I ran into Antwone. He was there - demonstrating his willingness to help - purely from his body language and attitude. I knew I could ask him and he would give me the help. He did - I got the best product of its kind in the store at the best price. Price was $2.13 - including tax. Point is that I was NOT someone coming in to buy a $1000 piece of equipment - and Antwone treated me ... read more
I'm beyond frustrated by the complete and utterly mismanagement of my order. The order was paid in full by check. Part of the order was picked up with a promise date for the remaining items. The items were cancelled by the manager NOT by us. Then, upon returning the items, Justin, the manager, basically accused us of stealing the items that were not received based on parking lot video. Yes, I picked up part of the order. However, the video also showed that the deck railings were NOT there. The level of unprofessionalism ... read more
On Friday, May 22, 2026, I drove in excess of 30 miles (one way) to visit the Lowe's on Mooney Blvd in Visalia, California to shop for plants. I entered the store at around 12:40. I typically find plant shopping to be an enjoyable and relaxing experience, but my ears were assaulted by the Christian music being played on the overhead speaker system. I do not want to hear about being saved, about Jesus, or about the perils of the devil, ever, much less while I am shopping. I find it creepy and also very ignorant and disrespect... read more
Lowe's Home Improvement has a 3.8 star rating with 4,657 reviews.
Lowe's Home Improvement is open now. It will close at 10:00 p.m.
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