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Lowe Lincoln
- Car Dealers
- Rainbow City, AL
About this business
Location details
801 W Grand Ave, Rainbow City, AL, 35906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
(THIS IS A REVIEW RELATED TO SERVICE CENTER) My first words about this entire experience are “OOFDA”. I want to make this short but educational for any future customers. I’d never ever in a million years recommend this service center to anyone. (friend or foe 😂) First I HAVE ONLY OWNED MY NISSAN JUKE FOR 5 WEEKS. This car is my baby, the very first nice car I have ever owned. She drives literally perfect. A few snow storms ago I hit the curb of a round a bout. I honestly never thought anything would have been damaged going ... read more
Business response:
This is uncharacteristic of our team at Miller. If you haven't already, please call our service center and talk to Chris. We would like to better understand how we can help moving forward. When we are working on a damaged vehicle that gets jolted on the wheels, there are a lot of underlying issues that can occur. Please let us know if we can be of assistance in the future. We would greatly appreciate an opportunity to earn your business back. Thank you.
RecommendedI love AutoNation OP! Dan is the best service advisor, too.
Business response:
Thanks so much for the warm recommendation of the team here at AutoNation Lincoln Orange Park. Don't hesitate to call us if you ever need anything. Be safe on the road!
RecommendedI had an insurance claim on my 2018 Ford Fusion for the left driver side bearing wheel replacement. The adviser Jeremy from AutoNation Orange Park understood my urgency and escalated my repair time by securing the part from another dealer instead of Ford sending the part after processing my claim. This help and advise from him really made my repair process fast and I was able to walk out of the dealership with $0 cost on my end. I recommend buying cars and getting them repaired here. The only recommendation I wanna make to t... read more
RecommendedNice people to work with the service department is very helpful.
I purchased a new vehicle on October 11th. It is now November 13th and it still is not right. I've even emailed Kenny's assistant, with no response whatsoever. It's been three days since I emailed her and my salesperson about the continued poor experience, and nobody has even responded to apologize. I'm not just disappointed, I'm literally sad about the experience. It feels awful to give someone that much money and for them to completely ignore you.
Business response:
Thank you for your feedback. We are presently looking into this matter, and encourage you to contact us directly to provide a bit more insight into what happened. Sincerely, Carlos Garcia General Sales Manager 512-345-4343
RecommendedMy Truck had a A/C issues, that the AutoNation Lincoln Service department fixed in no time at all. The service was great.
Business response:
We appreciate you taking the time to leave us a response, Nat! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
RecommendedGreat Service and people.
Business response:
Harold, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
RecommendedThe entire staff is very easy and upbeat to work with from sales to service, from communications to outcomes. I am very glad to have such a responsive team with me and to have bought my car from Wickstrom.
Recommendedwonderful and fast will b back
Frequently asked questions about Lowe Lincoln
How is Lowe Lincoln rated?
Lowe Lincoln has a 4.6 star rating with 184 reviews.
When is Lowe Lincoln open?
Lowe Lincoln is closed now. It will open at 8:00 a.m.
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