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Lowbrow Customs - Brunswick, OH
- Motorcycle Dealers
- Brunswick, OH
About this business
Location details
2873 Interstate Pkwy, Brunswick, OH, 44212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wheel turned out rusted just in a week
Bad customer service. The fit guaranteed is a joke. Stay away from this people
Lowbrow has the worst customer service in the industry. I ordered a $119 WW Cycle Bates Baja Headlight from Lowbrow and it arrived as a factory defect. The headlight bezel was bent/misaligned, the bezel ring mount was bent, and the lamp inside the bezel was misaligned. I immediately called Lowbrow and spoke to AMANDA at customer service. I explained the defects in detail. She told me they did not accept returns on electronics that have been mounted. I told her the light was fresh out of the delivery box and never moun... read more
Garbage customer service and returns experience. My wife ordered me some Z bars for my sportster from Lowbrow and the shipping was quick which I was excited by but when we realized they wouldn't work we tried to initiate a return. I had planned to purchase the right ones from them but when we tried to return the originals they refused them since we had tried to install them. For a company that prides itself on the following bullet points. -To supply our customers with astounding customer service. The basis for our World Fa... read more
This company is the most DISHONEST company I have ever encountered! I ordered a tank and when I received the tank it was too big so 3 days later I shipped back expecting a full refund (Co. policy). After 3 weeks I had not received a refund i called. The customer service rep Amanda was the rudest person ever. She proceeds to say that the tank I shipped back had rust on it! REALLY! How can a tank I had 3 days in my home in the box it came in have rust!! she then tells me she can ship it back to me or give me half refund! Why... read more
Ordered parts, ordered more for free shipping, well the main part clutch cable +4” was freakin’ 9” what a joke, out the return shipping of $15 plus we’ll see if the hose me on the return as well. WILL NEVER RETURN, also they are going to put back on the shelf and I questioned that as well, no reply weird go elsewhere. Seems a lot of businesses just hose people and move on, why because too many customers, don’t take the BS anywhere!!!
Ordered a part on a Sunday. Paid for FedEx Overnight delivery. Product didn’t arrive on Tuesday (two days proceeding order). Contacted Fedex who advised me to have the SHIPPER log into their account to request a refund since the delivery is guaranteed. Proceeded to contact the seller to pass this info on. They refused to assist me and further suggested I needed to make this request myself which isn’t possible. I contacted Fedex two times and told the shipper is the only contact who can initiate this. So, I said to the seller... read more
I ordered transparent fuel line for a project and they shipped fast. I don't usually leave reviews but this company deserves every bit of it. Thank you!
Frequently asked questions about Lowbrow Customs
How is Lowbrow Customs rated?
Lowbrow Customs has a 4.9 star rating with 1,778 reviews.
When is Lowbrow Customs open?
Lowbrow Customs is closed now. It will open on Thursday at 8:00 a.m.
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